Best Buy Dublin

Took my wife in this morning, because she wanted an Apple Watch for her Birthday. When we walked in there were 4 employees just standing around chatting. None of them greeted us as we walked in. My wife loudly said ,” Excuse me, can we get some assistance please?”. Again, none of them turned around, so I walked up to Chris, and asked him if he could please assist us with the Apple Watches. Before I could even finish my sentence, he loudly said to me,” Hold on a second! Let me try to find someone who can help you!” And then he walked away. TERRIBLE customer service! He was extremely rude! If he doesn’t want to do his job, or he gets annoyed by a customer simply asking for help when the store is completely empty, perhaps he shouldn’t work in customer service. If I could give ZERO stars I would. This type of service gives customers a terrible experience and idea about the business overall. Avoid Chris! He can’t be bothered to help you! As we left he sarcastically said,” Bye, have a nice day!” What a Jerk!

Super friendly staff. Nice options for electronics.

Evan was very knowledgeable and went above and beyond to help us out. Super nice guy. Best Buy give that man a raise.

Three stars because I come here often and for the most part I've had pretty good experiences. However, on 03/13 I purchased a laptop after the website said it was available for same day pickup. A few hours later, I went to the store to confirm the order would be ready because I was traveling same day and the customer service associate informed me that the item was not available in the store at all and would likely not be available the same day for pickup.I ended up canceling my order and purchasing from a competitor instead. This is how you lose your customer base.