Three stars because I come here often and for the most part I've had pretty good experiences. However, on 03/13 I purchased a laptop after the website said it was available for same day pickup. A few hours later, I went to the store to confirm the order would be ready because I was traveling same day and the customer service associate informed me that the item was not available in the store at all and would likely not be available the same day for pickup.I ended up canceling my order and purchasing from a competitor instead. This is how you lose your customer base.
The people are extremely nice and informative,
Shocked by the after sale service at this place. I ordered stuff worth thousands and it been a nightmare to get their attention to install and get missing parts!!! Always thought Best Buy was a decent place to buy electronics but have been very disappointed
Helps me with everything great staff