Best Buy Dublin

I just want to say that this best buy is one of the best stores I have ever been in. It's probably the location. And workers there were awesome.

If I could give it 0 stars I would without hesitation. Terrible experience returning a (portable battery charger) within a week of having purchased it. Unfortunately, it did not fit the battery I needed it for. The item was not on final sale, nor does it state ANYWHERE on the receipt that it is nonreturnable or final sale. The “manager” Scott (asian) was beyond disrespectful, had a sarcastic smile the entire time, he was not helpful by all means, did not even attempted to be helpful. He stated that Best Buy “recently” changed their policy and no longer allow returns on a lot of items. To which I said well, why is there no signs or notice that reflects that? How come it doesn’t say it on the receipt? He said that it is Best Buy’s “expectation” that us as customers will look it up ourselves for every single item. I added that the receipt states that I can return it within 14 days or 60 if I’m a plus member. “Scott” said that they are the number one Best Buy store and pulled out his phone to show something (I didn’t pay attention to it), along with a picture stating that he’s been working for Best Buy for 18 years. I told him that I couldn’t care any less if they rank as the number 1 store or 980, if he’s been there for a day or 20 years. He started talking about the warriors and other NBL teams and how hierarchy and power works, that is not up to him to return it (even though he’s the “manager”). I told him that the warriors or NBL teams had nothing to do with the discussion we were having. Bottom line is, the conversation was useless, he wasted my time. Did not attempted to help. Did not provided any type of solution. I’m pretty sure that this location denies as many returns as possible in order for their store numbers to not reflect returned transactions. I went to a different Best Buy store. They were very helpful, they said that the item is in fact returnable. The item I returned is in fact NOT in Best Buy’s list of non-returnable items.

I went to Best buy to return a Storage Flash drive that wouldn't fit my Phone. The plug was the wrong size and they don't have a Type " C " Female to Female adapter. It was One of the Happiest Returns i have ever taken part in. " I 💝💝💝MY NEW TOSHIBA FIRE TV( SMART TV), THEY Delivered on Mother's Day !!! 100%(+++). " THANKS GUYS "!!! 😃👍

Needed more demo pieces to feel the product before purchase.