Frequently Asked Questions About Best Buy Eastvale
How do I check product availability at the Eastvale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eastvale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eastvale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eastvale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2360 reviews)
Ungara D
October 14, 2024
1 out of 5
I guess is a NEW PROCEDURE..i returned a LOPTOP but I never opened BOX!! i told Cashier!! & he opened checked a lot on #'S etc. I felt EMBARRASSED
Response from Best Buy
October 14, 2024
Hello there,
Your feedback on Google my Business is appreciated. I know feeling in embarrassed during a return process is upsetting. We would like to hear about your experience, here at the corporate office.
Reach out through social media with the links provided. Please mention "Google Review 64310408", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
L L
October 10, 2024
1 out of 5
I try to return a product within the allowable period but they do not want to accept my returns. Jaeson the guy is not helpful.
Response from Best Buy
October 11, 2024
Hello, LL,
Thank you for sharing your in store experience. I can understand that not getting the assistance in store you expected can be difficult. We would be glad to have one of our agents look into this concern for you. If you would like to reach out to share more on your experience please reach out to any of our Social Media Profiles below with Review 64298287
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Meghan
Emilia U
October 07, 2024
1 out of 5
Muy mala experiencia..cuando llamo me dejan esperando para después cortar la llamada.. es pésima la atención al cliente.
Response from Best Buy
October 08, 2024
Hola, Emilia,
Gracias por contactarnos sobre su experiencia en el teléfono. Entendemos que no pode contactar la tienda directamente puede ser difícil. Si deseas ayuda con productos, servicios o experiencias puedes contactarnos en uno de nuestros perfiles de media sociales debajo con Review 64285819.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sinceramente,
^Tommy
Misty M
October 03, 2024
5 out of 5
Once again can't rave enough about their daily deals and sales online..I highly recommend checking out their online sales and free delivery. I look there before even looking anywhere else, definitely better with their deals than Walmart.