Frequently Asked Questions About Best Buy Eastvale
How do I check product availability at the Eastvale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eastvale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eastvale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eastvale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2577 reviews)
M T
June 20, 2026
1 out of 5
Staff here always ready to completely ignore you. Been here 3 times for items and staff run up you look at them for help. Lots of staff, no one working. Go to Costco, better deals and helpful staff
Mireya G
June 16, 2026
5 out of 5
went in to buy a tv was treated very well from a ginger hair girl (i forgot her name) she wears a tlc shirt... she was great helped me pick out the perfect tv for my dad! Eli was great help as well helping me load the tv
Raza p
June 09, 2026
3 out of 5
Been to this suite many many times. This was the worst experience I have ever had. I would give it a 1 star but not fair because I did not give it a 5star the last time everything as great.
Bought 2 TV and bought warranty wanted it delivered but the guy helping us was rude. Told him the store opens at 11 am please deliver any time after. He said that it is not something he can do we will just drop and leave. Told him it is a business and someone will steal them he did not care and told him that it is not a good idea. He said ok and did not care so we walked away. No let be see if I can do anything or even try to help. On the way out told another manager who was like why what happened what ever happened to the days of saying we apologize for the confusion let me see what I can do. He just said why what happened wow. Great customer service at this location. Will not be going there anymore. Just lost a long time loyal customer.
Response from Best Buy
June 10, 2026
Hello!
Thank you for sharing your experience. We're sorry to learn your delivery was stolen, and appreciate you sharing this with us.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/bYgaZ0, Instagram: https://bby.me/MIq7QO, or Twitter/X: https://bby.me/3ahC0s and reference Google review 170927 in the details you provide.