If you have and old TV less the 49 ins, they will take it for free. If your TV is more than 49ins, there is a 30 or 35 dollar charge and still take it. Staff is helpful and friendly.
Came in got what I needed, tv salesman was very pushy trying to upsell me but I guess that is his job. I told him several times which one I wanted and he kept trying to show me others. Finally I just grabbed the tv and walked away to pay for it.
Enrique S
February 24, 2026
Horrible service & experience from mark the manager here at the Eastvale Best Buy. I came in 2 days ago to buy a drone and I was told and confirmed that if I didn’t like the drone or just simply wanted to return it I could get the 15% restocking fee waived off, so I agreed to the purchase with that information. 2 days later I didn’t like the quality of the drone so I came back to return it. The front desk employee told me they couldn’t do anything so I called for a manager to come in, mind you this is the manager I seen flirting with an employee outside the parking lot (totally unprofessional) he came in and explained that he couldn’t waive it off even if the employee told me that I could. I can’t believe an employee who represents the company could tell me this, and later on tells me I can’t for no reason. Will never step foot again in a Best Buy. This was not a cheap purchase either, save your money and Don’t come into this Best Buy don’t recommend!
I'm a hard sell, so we doing 4*.
Chris who was my cashier homie was a delight and some blonde from geek squad I think, didnt catch her name, was super great. Everyone I came acriss was helpfulz friendly, and knew when to back off. 🙏. Store was clean and decently organized. One of the better ones 🫡