James W
September 15, 2026
I was saddened to learn that my favorite employee was terminated for "not greeting customers correctly". As a customer that has spent literally thousands of dollars at this store, I can tell you how rare it is that we even learn an associates' name! Dakota was helpful each and every time, multiple televisions, mounts and laptops, hard drives, etc. and we looked for him each time we came in. Which will be zero, from now on. Shame on you, the problem was always you.
Anthony B
September 12, 2026
Eli was awesome. I came in planning to build an entirely new setup for GTA VI, a new LG OLED, sound system, PS5 and a preorder of the game. I already had a different audio system in mind, but after I told Eli what I was considering, he asked if I wanted to hear LG's new sound system before making my decision. I'm glad he did because the demo completely sold me on it, the spatial sound was incredible. I heard individual rain drops and whether they hit on the left or right of me. For GTA VI, I should be able to hear the direction of bullet fire when I can't see who is shooting at me. And the LG sound system has the benefit of being able to add more speakers in the future.
He also explained that because I was purchasing the LG TV, there were bundle savings available on each component of the LG audio system. Between all of the promotions, I ended up saving over $2,000 on my purchase.
Eli also helped me apply for the Best Buy credit card and was able to get my entire purchase, including the PS5 and GTA VI preorder, on 24 month no interest financing.
Eli helped me through the entire process. He even showed me LG's new RGB television and was extremely knowledgeable, friendly and patient. I never felt pressured or rushed.
I ended up leaving with the LG OLED, the full LG sound system, a PS5 and my GTA VI preorder, and I'm extremely happy with everything I bought.
Fantastic experience from start to finish. Eli definitely earned a 5-star review. I'd highly recommend Eli to anyone, and when I need to purchase more electronics, I'm definitely going back to the Best Buy in Eastvale and looking for Eli.
Very helpful staff. I go here to look at what I need. Then I go to Amazon, I usually get it for less.
Eli in home theater, at the eastvale location, was super helpful and went above and beyond to assist us. He was able to give me great and detailed information on the different tv types. My wife had a lot of questions and Eli was patient and addressed all her question's. He is very knowledgeable in the products he’s selling. I will defiantly be contacting Eli moving forward to assist me whenever I plan a new purchase. Thank you Eli for all your assistance! We truly appetite it.