Frequently Asked Questions About Best Buy Eastvale
How do I check product availability at the Eastvale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eastvale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eastvale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eastvale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2569 reviews)
Parth P
May 17, 2026
1 out of 5
I’ve bought an immense amount of electronics from here. I went to return a laptop the other day. I had received a shipment of a laptop that was wet. They didn’t take it back here (online Best Buy order). I go to my local best-buy by my work apartment they take it back no questions asked. I wanted like a Windows laptop because I mostly have Mac’s. So I just pick something up in the store, but I ended up not liking it so I go back to my house in Eastvale and I’ve been working for the past seven days and like I have work the next morning and I go and I try to return this laptop. The manager and I quote told me I’m not sure that this laptop had these gaps in it so you’re gonna have to take it back to the Best Buy that you bought it from. Mind you have had an exuberant amount of electronics most of which have been purchased from that store. I baby my electronics like no other. I don’t think I’m ever coming back here ever again.
Response from Best Buy
May 17, 2026
Hello, Parth,
Thank you for taking the time to share your recent experience with us here. We understand how important a return can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 153484.
Facebook (https://bby.me/uKR5PW)
Twitter/X (https://bby.me/Otqfs2)
Instagram (https://bby.me/SfCgrD)
We look forward to assisting you there.
robert b
May 14, 2026
5 out of 5
Good
DayNight J
May 13, 2026
5 out of 5
Manager here helped me tremendously!
Greg C
May 09, 2026
1 out of 5
The store is a dump. They overcharged me and refused to fix it. Marc the manager was rude ,obnoxious and downright mean. Do not shop there