Deborah L
September 23, 2024
Nice place to buy a bunch of stuff. I liked the specials
Monica Z
September 22, 2024
My husband and I went to go purchase an 85” TV wanted to get Geek Squad to do the install but because of the address they don’t come yo my area and a third party was going to do the install, we agreed. Purchased the wall mount, extension cord with the 7 outlets. My son has the warranty program and we couldn’t use it because the address was different , we just purchased a warrabty program instead, And the sales associate advised us corporate may not approve it. Went ahead with the purchase told us the delivery would be 9/29 between 1:30-5:30 something told me to call and was told my delivery was rescheduled with no notification. We cancelled our order
Response from Best Buy
September 22, 2024
Hello,
Thanks for sharing your feedback with us. I understand having your delivery rescheduled without being notified, wouldn't have been welcome news, especially after all you went through to get it scheduled. I'd like to have this reviewed further and ensure that your feedback is documented on our corporate level.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order number and a reference to your "Google review case 64229735". If the order was under your husband's name, please ensure that he reaches out instead, due to our privacy policy (bestbuy.com/privacy).
Sincerely,
^Melissa
Miguel V
September 12, 2024
Best Buy delivered our washer and dryer when other big box stores didn't.
Brandon
September 08, 2024
Don’t waste your time going to the store. They always say the items available, but they never are. They’re always sold out. It’s better and will save your time if you just buy online.
Response from Best Buy
September 08, 2024
Hello Brandon,
Thank you for the review. I can understand how you feel regarding products not being in stock.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy