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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Eastvale
How do I check product availability at the Eastvale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eastvale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eastvale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eastvale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2419 reviews)
Puggle M
March 17, 2025
5 out of 5
I purchased a smart phone earlier this morning for an elderly parent and the Asst. Mgr., named Nis$h, went ABOVE AND BEYOND to first of all take the time to ask how my dad planned on using the phone; then recommended a data transfer, which she completed for us. She also helped us figure out how to log into the various apps he normally uses and made certain he was able to make calls before we left the store. All this was accomplished while she was also fielding calls and questions from in-person customers as well as employees; greeting employees as they arrived for their shifts, and scanning the room asking customers whether they needed assistance. She was treating all of us with the utmost respect, patience, and professionalism. This was my best experience with Best Buy.
Cerva L
March 15, 2025
1 out of 5
Lack of professionalism, customer service and available options in store. Seems they only care to help you when you are buying a high priced item in store, they won't care that you bought it before your current purchase. Seems best buy used to be about tech and now rather just sales, when they're done with you, they're done with you...
Response from Best Buy
March 16, 2025
Hi Cerva La,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us hasn't met expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64930187.
Thanks,
^Caleb
Alfredo V
March 13, 2025
5 out of 5
Excelente
gto 1
March 11, 2025
5 out of 5
Fast service.