Best Buy El Cajon

I walked in and was greeted by the door. I then walked down one aisle and was asked if I needed help? I said what I was looking for and the worker took me right to both items, told me about some different options available and I was out the door in only a few minutes with what I needed. Friendly, quick, efficient and I appear to have acquired quality parts.

Price match BS!! sales staff was good but mis informed me and they will not honor price match. I was told one thing and the policy is another. Even if you show a price match, they give you the run around to avoid it. They send you back and forth between customer service and the store you made the purchase with or the website. They push you to upgrade to credit card and Best buy plus membership. Customer service you can barely understand what they are saying but denie any claim for price match quite well. I I guess it's my fault that I found a better price. I also should have just done business with Costco or Amazon because their policies are 1 million percent better. I consider this a learning lesson and will not do business at Best buy due to their lack of Goodwill. Even if I would have paid more Amazon and Costco return policy has no questions asked and customer is #1. Instead at Best Buy I got a barrage of too bad you should have paid attention from the Best buy customer service staff. Amazon was $200 better price and they didnt honor their PMG due to it being 2 days passed the 15 days even though I was told 30 if I had best buy card which I will now close.

Wevt to buy a computer. Steve was our salesperson He wa beyond great. Helped an 83 yo understand and get the best one for me. Thank you Steve.

I don't often shop at Best Buy (only when I need to replace something thats broken), but their loyalty rewards are hard to beat when you need a new appliance or electronics.