Best Buy El Cajon

Muy buen servicio, personal muy amable, buenos precios. Encontré lo que buscaba, el personal te brinda ayuda.

Walked in today ready to buy a Chromebook. After doing a full lap around the store, I finally found someone in the computer department to ask about their open-box models. Instead of helping, he just pointed in a general direction. Having worked at Best Buy myself, I actually tried to give him the benefit of the doubt. I know how it goes, so I figured maybe he was tied up working on totes or in the middle of a department task. But when I looked back, he was just standing around doing absolutely nothing. I ended up going to customer service. The rep there helped as much as she could without leaving her post and called for floor assistance on the walkie. I waited 10 minutes, and no one ever showed up. That first employee was still just standing exactly where I left him. I wish I got his name but he was of Mexican or Filipino descent maybe about 5 ft tall. I walked in fully prepared to drop $200 on a laptop right then and there. Instead, I left with a $20 keyboard-which I plan on returning anyway. I'm not sure if this is a training issue or just complete apathy, but management lost an incredibly easy sale today because the floor staff couldn't be bothered to do the bare minimum.

0 customers service. I went there to buy earbuds. I was waiting for 10 minutes then the person who work there said he will send someone, after a long wait another person come and said we are short of employees so you can go to another place . then i asked for the supervisor, he came and his name is James , he said you need to leave the place we don’t sell for you , i told him i am going to write a review, he said i don’t care about any reviews

Great staff amd a hood selection of earpods