Best Buy El Cajon

Even though I am an at&t customer the version rep was very helpful to me to solve my problem I was having with some aggressive advertisement software I inadvertently allowed on my phone. The sales staff at Best buy is for the most part knowledgeable about the products the store sells and attentive to the customers needs and go the extra mile to help the customer to find that suit the customers needs. You should also check out GEEK SQUAD for service and repairs.

So I actually went to Best Buy to see the Geek Squad Team, my first time. What had happened is that suddenly my mouse did not work, neither the Bluetooth nor the wired one and I could not do anything. So when I made the appointment by phone they walked me through some troubleshooting which I appreciated but did not help, so I went. Of course the Geek Squad Tech turned my desktop on connected his mouse and voila it worked so guess what it was... I hadn't ran updates 🫣 Anyway so they suggested I buy a new mouse and get home to run the updates. I went to find a wired mouse, actually that is not so easy for a noob like me who never needed to buy a mouse irl usually I got them online. Anyways as I am looking around talking to myself a young man was in that area he looked like he knew more than I and I asked him if he know where there might be another spot for wired mice. He of course pulled out his phone and knew right away in which isle I would find the best mouse because it's a gamer mouse. he even explained why exactly it is better but I forgot. He was such a nice person come to find out he was a representative for LG, well I love LG they have great product now I know they have great people too. Anyways, so the icing on the cake after spending all that time in a real life store was that the nice Geek Squad did not charge me a penny. I kind of enjoyed walking around the store, people were all helpful and friendly.

Do not purchase a cellphone with Best Buy . Particularly , the AT&T sale representative that canvases in the store.

This is the first retail store I've ever been in where a sales agent with no customers told me they were too busy to help me.