EL CAJON BEST BUY AND AT&T scammed me, and I'm filing a lawsuit. AT&T employee Louis scammed me. Best Buy Fletcher Pkwy manager Petri didn't help and got angry. 👎👎👎👎👎👎👎👎
On July 1, 2025, I went to the 149 fletcher pkwy El Cajon / California USA 92020 BEST BUY . There, an AT&T employee named Louis asked us which phone company we worked with and how much we paid monthly. I said our phone number was T-Mobile. I said we pay $320 monthly. The AT&T employee said if you work with AT&T, we will give you a phone and reduce your monthly payment to $250. We discussed the terms and said the first payment would be $320 on August 25th. He said you would pay $250 in the following months. He said, "If you give me your 2 old phones, we will give you 4 phones." We agreed. I paid $350 for the tax payment with my debit card. He told me he would cancel our old phones and pay off the debt to that company. However, 15 days passed and AT&T told us we had to pay $485 on July 23rd. And T-Mobile sent an invoice and they had not finalized the payment and commitment to T-Mobile. What I'm saying is, they're making us sign a 36-month contract and not paying our debt to the old company. They're also charging us way more than the bill they quoted. I tell them we want to cancel, and they say they won't give us back our old phones. They've practically defrauded us.
And the AT&T employee lied and deceived us. The Best Buy manager came and angrily said he couldn't help us. We'll be filing a complaint everywhere. Court FCC FTC
Response from Best Buy
July 21, 2025
Hey there, Velat,
Thank you for reaching out and providing us with your feedback surrounding your recent mobile device purchase at our location. I know it is important to receive quality customer service, and I can definitely understand your concerns surrounding this. We would love to follow up with you on these issues. Please send us a private message on Facebook (https://bby.me/uvhunu), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #18447" and share your full name, email, and phone number.
All the best,
^Jacob
Fiyatlar çok yüksek. Wallmart ya da costco daha uygun. Fiyat karsilastirmadan alışveriş yapmayın.
Best Buy is a gem. Please shop here before all electronics have to be purchased online.