Frequently Asked Questions About Best Buy El Cajon
How do I check product availability at the El Cajon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Cajon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Cajon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Cajon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3343 reviews)
Mary H
February 08, 2026
4 out of 5
I'd do like best buy although I don't like the return policies. I don't like the hard sale which they don't do, and I appreciate that. I don't like that.I had to buy a special path to be able to bring stuff back later than the thirty day guideline. Otherwise i'm the best buy!
Mohammad H
February 05, 2026
1 out of 5
The worst management I bought from Best Buy. I return it because signal doesn’t work. He said go to the Google but I bought from here the worst management and polite.
Jennifer R
February 04, 2026
5 out of 5
Very helpful staff. I was helped right away.
Kaythar a
February 03, 2026
2 out of 5
short in customer service and they need to hire more people in spent over 30 minutes and no one came after I already asked for help
Response from Best Buy
February 03, 2026
Hello Kaythar,
Thanks for reaching out and providing your feedback. We can surly understand that not having enough staff would damper your visit. We would like to see if we can help in any way. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #112459 in a private message.
• Facebook (https://bby.me/y9rqkf)
• Twitter/X (https://bby.me/87mu9e)
• Instagram (https://bby.me/6lxo6n)