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Frequently Asked Questions About Best Buy El Cajon

How do I check product availability at the El Cajon Best Buy?
How do I check my order status?
My local El Cajon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Cajon stores’ holiday hours?

Recent Reviews

4.3
(3187 reviews)
Shane L
April 17, 2025
5 out of 5
This is my favorite Best Buy in all San Diego County because of the great customer service from boy Joey. He makes me feel comfortable and welcoming, helping me with whatever I need and going above and beyond to ensure the best possible experience whenever I step foot inside the store.
Frederico H
April 16, 2025
1 out of 5
Worst customer service of all times. Went to exchange something and I was loud and clear, “I want to exchange something”. The lady obviously return the product and I couldn’t exchange because it was an expensive product and I couldn’t just buy what I wanted to, and I said I said I want exchange, she answered me just like, sorry I tought you wanted return, I said no “I said exchange” loud and clear, she tells me sorry nothing I can do. Great customer service at 17:30 pm 04/16/25
yunis d
April 16, 2025
3 out of 5
Not bad
Response from Best Buy
April 16, 2025
Hello there, Yunis! Thank you for taking the time to reach out on Google with a review. We appreciate knowing that you did not find your time with us to be bad. We are on a mission to constantly improve the customer experience overall. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65046672 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Cheers, ^Ryan
Lisa F
April 15, 2025
5 out of 5
I went there a couple of weeks ago to get a laptop. From the greeter to everyone else, all very respectful and patient with the older lady with a TBI.

About Best Buy El Cajon

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