Reps just want to avoid eye contact.. to avoid having to answer questions. If you indeed get to talk to one.. they will talk down on you as if you don't know anything.
Response from Best Buy
June 01, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/2aXbAa), Twitter/X (https://bby.me/a6Kp0C), or Instagram (https://bby.me/rOyiDH). Please include the Google Review reference number #159800 when reaching out.
MJ from TCL and Julian were very helpful in us buying a TV! They really knew their stuff, gave us time to decide, showed different demos on multiple TVs and we truly appreciated this experience! They went above and beyond. Hope they get some sort of recognition, they deserve it!
Wow Brenda was phenomenal what an amazing experience by the entire staff. It’s nice to see that customer service still exists at some places