This is my favorite Best Buy in all San Diego County because of the great customer service from boy Joey. He makes me feel comfortable and welcoming, helping me with whatever I need and going above and beyond to ensure the best possible experience whenever I step foot inside the store.
Frederico H
April 16, 2025
Worst customer service of all times. Went to exchange something and I was loud and clear, “I want to exchange something”. The lady obviously return the product and I couldn’t exchange because it was an expensive product and I couldn’t just buy what I wanted to, and I said I said I want exchange, she answered me just like, sorry I tought you wanted return, I said no “I said exchange” loud and clear, she tells me sorry nothing I can do. Great customer service at 17:30 pm 04/16/25
I went there a couple of weeks ago to get a laptop. From the greeter to everyone else, all very respectful and patient with the older lady with a TBI.