Nikolus C
November 24, 2024
Great staff at this store. Marco was absolutely amazing! I was buying a PS5 pro for the kids. Marco had to go in the back to get it. He was gone for a while. When he came back he apologized for the wait and told us they only had two left. This one was was buried way up high on a rack, so it took some time to get. As Marco was ringing it up, he noticed the factory seal was broken. Marco immediately offered to go get the other one for us. I was very impressed by Marco's great attitude, happy demeanor and offer to get the other PS5 for us. The world needs more people with these qualities. Thank you Marco!
Gerald S
November 22, 2024
November 2024
Best Buy location in El Cajon, CA.
Black Friday prices.
Wade Barnes was our Sales Consultant.
We were looking for a TV.
Wade is an expert in his field. He gave us the pros and cons of the various models and sizes within our price range.
Wade was patient with us and he recommended the 55" TCL.
We just love love love our new TV.
The picture is crystal clear and the audio is wonderful.
Thank you Wade!!
Teresa L
November 17, 2024
My retired neighbor accidentally deactivated Sim card in pixel 6 cell phone. He could not make calls, phone wouldn't connect to network. ISAIAH was awesome, El Cajon CA location..... Within 5-10 minutes he had it back on and useable. Thank you so much! Beyond excellent service.
Oh man. I knew more than the guy helping me.
Response from Best Buy
November 13, 2024
Hello, Jay,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64420369” and share your full name, email, and phone number to connect with a live agent within hours of operation.
Sincerely,
^Meghan