Frequently Asked Questions About Best Buy El Centro
How do I check product availability at the El Centro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Centro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Centro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Centro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(3292 reviews)
Jose d
August 04, 2025
4 out of 5
Bueno como siempre , aunque no muy actualizado
Juan A
August 03, 2025
5 out of 5
Best place for all electronics,
Best customer sèrvice,
Recomended
Ruben G
July 09, 2025
3 out of 5
Extremely overpriced items. I paid more than double for something I could have gone online for less than half price. At the moment I was in a pinch, I bought what I had to and paid what I had to...
Response from Best Buy
July 11, 2025
Hello, Ruben,
Thank you for reaching out to share your concerns with your purchase price with Best Buy. I can understand that wanting to get the best deal for the items you want can be difficult. We do offer Price Matching for qualified competitors. You can see more about our policy and Price Match options online at https://bby.me/ux04t4
You can reach out to us for more support or to file a complaint at any of our Social Media Profiles below.
Facebook (https://bby.me/18yqa9), Twitter/X (https://bby.me/qakt8f), or Instagram (https://bby.me/3c6bxx)
Sincerely,
^ Tommy
Brenda R
June 21, 2025
1 out of 5
I went to pick up my new phone today but they kept my charger and I'm traveling out of town tonight so now I have to stop by a store to purchase a new one and make time to drive back to best buy upon my return to remind them they kept my charger. Idk if they'll give me back my new one or if they'll misplace it and just pull a used one out of somewhere and hand that one to me. Make sure this doesn't happen to you too.