Frequently Asked Questions About Best Buy Elk Grove
How do I check product availability at the Elk Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Elk Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Elk Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Elk Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3551 reviews)
madi h
May 11, 2025
4 out of 5
Best buy always coo.... but they didn't have projector light bulbs, although it popped up when searching where I can find a bulb.
B J
May 07, 2025
4 out of 5
Not a huge selection , location is so-so , it is what it is.
rockwell o
April 20, 2025
3 out of 5
A nice place to shop .. The items are a little on the expensive side. But good quality items are not cheap..
You get what you pay for. (In most cases)
Response from Best Buy
April 21, 2025
Hi Rockwell,
Thanks for sharing this review with us here. I'm glad to hear that you've been pleased with the products you've purchased from us and have appreciated the quality of them, though I can understand it can be disappointing if something is more expensive than you're expecting as well. You can always check out our Top Deals, which can help you save. They can be found right here: https://www.bestbuy.com/top-deals. If you do have any additional feedback you'd like to share, or need any assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65060807.
Thanks,
^Caleb