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Frequently Asked Questions About Best Buy Elk Grove

How do I check product availability at the Elk Grove Best Buy?
How do I check my order status?
My local Elk Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Elk Grove stores’ holiday hours?

Recent Reviews

4.1
(3682 reviews)
Jason l
January 12, 2026
1 out of 5
I liked this brand store once. Bought a Samsung Galaxy z fold 6 there . Cash. Bought 2 yrs warranty insurance full coverage in advance too. The original carrier insurance company for Geek squad cancelled their registration with best buy and is giving me a prorated refund but it is 1 month overdue . I called her headquarters and customer service 18 times and I'm getting the runaround some say I'm getting nothing back some say I'm getting $554 back some say I'm getting something something and something is nothing. Very disappointed going to visit the store if I have to talk to regional managers and directors I will coming from a managerial role for retail this is unacceptable and needs to be fixed and addressed if not fixed for me fix for others..
Response from Best Buy
January 12, 2026
Hi, there. Having issues regarding a warranty can be a frustrating experience, and we would like the chance to look into this for you. Please feel free to reach out to us on Facebook (https://bby.me/aa3iju), Twitter/X (https://bby.me/wc21ch), or Instagram (https://bby.me/suxyxi) and include Google Review number 103831. Thanks.
Michael H
January 08, 2026
3 out of 5
Every time I go here I end up deciding "nah I'll just get it for less on Amazon".
Glenn C
January 07, 2026
5 out of 5
Lo recomiendo, excelentes ofertas.
Orph
January 06, 2026
1 out of 5
Why did i get auto renewed for a membership ive only used once. I was never told about it renewing. I cant even cancel without talking to an agent. Unbelievable. I will never be shopping at best buy. No notice and just auto charging.

About Best Buy Elk Grove

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