Great deals on electronics
15 day return policy what a joke even with their “extended warranty” brand new item never used still in box just dont need it EVEN walmart has full month return policy
Response from Best Buy
March 24, 2025
Good Afternoon, Alex,
We absolutely understand how you are feeling after not getting the assistance you needed when looking to return an item. We would be happy to connect with you and look further into this. Please feel free to send our team a private message on social media with your full name, phone number, email address, and Google review: #64961520.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
I would like to express my sincere gratitude to Naomi, the manager at Best Buy, for her professionalism and outstanding customer service. I encountered a complicated issue with my order, but Naomi not only resolved it efficiently but also went the extra mile to find the exact glasses I needed. On top of that, she showed great care by offering me a $50 discount, which was a pleasant surprise.
I truly appreciate her patience, attentiveness, and willingness to help. If you ever face any issues at this store, I highly recommend reaching out to Naomi—she will undoubtedly find a solution!
A huge thank you for the exceptional service!
Had and issue with a new TV I bought online. These guys took great care of me and got me a replacement and out the door . Wonderfully experience! Thanks