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Frequently Asked Questions About Best Buy Encinitas

How do I check product availability at the Encinitas Best Buy?
How do I check my order status?
My local Encinitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Encinitas stores’ holiday hours?

Recent Reviews

4.0
(900 reviews)
Deise W
May 03, 2025
5 out of 5
I love this place. Not only close to my house but food is good and so as price. I like the 3 items combo. Lots of food for $26.
Alicia
April 24, 2025
2 out of 5
Disappointing experience…just like every Best Buy to be honest. No one greeted me when I entered or left, and good luck finding anyone to help you. All the employees stood at the front chatting and not spending any time on the floor. I waited 20 min for help before I had to go track someone down. Also a small Best Buy with limited selection.
Brian B
April 02, 2025
5 out of 5
Jason C at this store was super helpful, friendly and fast at finding the right replacement refrigerator after the compressor on our last one blew out. He was able to work within the parameters I provided to narrow down our options, and provided some insightful recommendations to make sure we got a reliable model. Thanks for the excellent service, Jason. Very much appreciated. Now, hopefully, the delivery goes smoothly!
Laura M
March 31, 2025
1 out of 5
Do not recommend buying from this store. I just bought a computer yesterday, and after returning home & opening the box I discovered that I had been given a damaged computer. The side was completely smashed with wires hanging out. I immediately drove 20 min back to the store and when I spoke with an employee, his response was, "Ok, let’s see what we can do." I expressed that I hoped the solution would involve either a replacement or a refund. Unfortunately, the employee was dismissive and unprofessional. He was singing with the music playing in the background instead of communicating with me. He did escalate it to who I think was a manager. He came over failed to even make eye contact with me and simply inspected the box, which seemed like he was implying that I was at fault. I requested to open the replacement computer, and the employee responded, "Yeah, we were going to do that too." He opened the box, remarked that it was "perfectly intact," and offered no apology for the inconvenience I had experienced or for the additional time I had spent driving back. His tone was condescending, and I left feeling completely disrespected. This was an absolutely awful experience, and I will never consider buying from this store again. Wish I would have read through previous reviews at this store as it seems like this is how they treat customers. This store isn’t Best Buy it’s more like the WORST buy.
Response from Best Buy
March 31, 2025
Hello, Laura. This is far from the customer experience we aim to provide and we appreciate you bringing this to our attention. We would be more than happy to help assist as well as document and share your feedback. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64991263. Best, ^AllisonS

About Best Buy Encinitas

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