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Frequently Asked Questions About Best Buy Encinitas

How do I check product availability at the Encinitas Best Buy?
How do I check my order status?
My local Encinitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Encinitas stores’ holiday hours?

Recent Reviews

4.0
(910 reviews)
Lol L
July 18, 2025
1 out of 5
The employees lied to me about what products they have in stock then proceed to give the person in line after me the last one of the thing I asked for, this is the worst Best Buy ever and I hope that lady who lied to me has a horrible day
Response from Best Buy
July 18, 2025
Hi there! Thank you for your feedback. While we always aim to provide the most efficient service, our stores don't share exact inventory numbers for specific items. This practice helps us ensure fair access for all our customers and safeguards our operational details. For the most up-to-date general stock availability, our website https://bby.me/bseveu is the best resource. To have your feedback formally documented or to share any additional questions or concerns, plese connect with us Facebook at https://bby.me/hayxk1, Instagram at https://bby.me/4un8o3, or Twitter/X at https://bby.me/qedb0e. Be sure to mention your Google review 17378. Best regards, ^Pre
Andrew
July 13, 2025
1 out of 5
Poor store !
Response from Best Buy
July 15, 2025
Hello, Andrew, Thank you for reaching out to us here on Google and taking the time to share your experience here with us we understand how important excellent customer support can be to your experience, and we would be happy to take a closer look into this with you. To continue, please contact us on Facebook (https://bby.me/t85v98), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. For quick assistance, please include your full name, email, phone number, and this review number in your message: 15279. We look forward to assisting you there! Regards, ^ Brandon
Jim M
July 10, 2025
1 out of 5
I made an purchase online and went in to store to pick it up . I went to the department where I would get it not knowing it would be up front. The rep Bernard was very nice and helpful and he walked me up to the front where I spoke with Stivani who was sitting at the front scrolling on her cellphone very unprofessional. I told her I ordered the product about 30 minutes ago and the email said it might take 2 hours to get. Stivani began to argue with me not letting me the customer talk.She asked if I read the email when I already told her. That was the first mistake then I asked for a manager and she said with lots of attitude that she was the GM so I asked for the regional managers email and again with lots of attitude she said she ONLY answers to corporate. I then looked over toward the register and saw my box which she should have checked since she is the GM.Hopefully someone reads this because she needs more training or needs to be replaced. This store is in a wealthy area and is never busy the good news is eventually it will close. YOU HAVE TO LISTEN TO YOUR CUSTOMERS OR YOU WONT HAVE ANY COSTCO IS 4 MILES AND THEY ARE ALWAYS BUSY AND HAVE GREAT CUSTOMER SERVICE! I AM ALWAYS TREATED WELL AT OCEANSIDE, SAN MARCOS AND CARMEL MOUNTAIN. I WOULD HOPE THIS ISNT CORPORATE FIXES THIS AND REPLACES STIVANI.
Response from Best Buy
July 11, 2025
Hello, Jim, Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving clear communication, especially about your online order. We encourage customers to wait until they receive an email that their order is ready for pick-up. We appreciate your feedback, and would like to formally document your interaction in our corporate system. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #13621” when reaching out on social media. Regards, ^Ruby
Jon S
July 10, 2025
5 out of 5
Cool stuff and cool employees!

About Best Buy Encinitas

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