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Frequently Asked Questions About Best Buy Encinitas

How do I check product availability at the Encinitas Best Buy?
How do I check my order status?
My local Encinitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Encinitas stores’ holiday hours?

Recent Reviews

4.0
(938 reviews)
Mr K
December 08, 2025
1 out of 5
Purchased an Open Box Item from Best Buy online and had it delivered to my house. When it showed up I opened the box and it was missing items and had the wrong stand for the monitor as well. I brought the return into the Encinitas manager who clearly stated to me “Open Box” items purchased online cannot be returned in store and that I would have to return it to the store it came from which was Menifee. I then tried another location nearby and had no issue returning the Open Box product and purchased a new one there. I will no longer give my business to the Encinitas location. This manager was insulting and even stated she had been with Best Buy for six years. No customer retention or attempt to satisfy my complaint or issue with purchased product.
Response from Best Buy
December 08, 2025
Hello, Thank you for the review. I can certainly understand your frustration with not being able to return your item at your local store. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 83880
Jill K
December 05, 2025
5 out of 5
Thank you Zaine for assisting us today. Your knowledge and professionalism were appreciated.
Dominick B
December 03, 2025
5 out of 5
Grant helped me out on November 30th. I was in need of a new tv and had no idea where to start. I was looking at all the different options feeling completely overwhelmed. Grant approached me in the friendliest, authentic and supportive demeanor. I told him my needs and he immediately gave me all the most important information and options. Within 10 minutes I was able to make a clear decision because of his help. I’m so happy with my new tv. Give this man a raise!
Tim b
December 01, 2025
5 out of 5
Cyber monday visit really friendly staff and would definitely recommend visiting!

About Best Buy Encinitas

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