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Best Buy Fairfield Outlet
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Frequently Asked Questions About Best Buy Fairfield Outlet
How do I check product availability at the Fairfield Outlet Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairfield Outlet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairfield Outlet stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairfield Outlet Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1559 reviews)
Brenda M
October 02, 2024
5 out of 5
I had the best experience buying a phone at this location. If anyone ever needs help with a phone ask for Rosa she knows what deals are going on and can answer all your questions. THANK YOU ROSA!
Melanie H
October 02, 2024
2 out of 5
Went in looking for external hard drive. Fairfield store is now box store for appliances.
Response from Best Buy
October 02, 2024
Hi, Melanie,
With the Fairfield location becoming a Best Buy Outlet location, I can understand your disappointment of seeing a focus of clearance and open-box big items like appliances and TVs more appliances. We don't want this to deter you from being able to get what you need. Therefore, our team would be happy to assist and also document your feedback. Reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When doing so, send a private message or DM that includes your full name, phone number, email address, the type of external hard drive you had in mind, and state that it is in response to your "Google Review 64265739".
Please note that our typical hours of operation are Monday through Friday from 8 a.m. -7 p.m. CT, Saturday and Sunday from 9:30 a.m. - 6 p.m. CT. We look forward to hearing from you.
Sincerely,
^Tina
Alexander D
September 28, 2024
5 out of 5
There were some small issues with my purchase, and Best Buy store team with Best Buy customer support were very professional, respectful and helpful. I am recommending this store for you if your want to buy appliances for your home or business
Anna B
September 07, 2024
1 out of 5
This store has major issues with actually delivering their products on the scheduled delivery date. The night before my scheduled delivery I was given a 4 hr window only to find out on the morning of my scheduled delivery that my delivery had been cancelled. I spent over 2 hours on the phone trying to find out why my delivery was cancelled and was given 3 different reasons by 3 different people. It’s not worth the headache and frustration buying ANYTHING from Best Buy. I paid $100 for delivery, $60 for haul away and $25 on installation charges. Save yourself some time and energy and just go to Lowe’s or Home Depot. Worst Buy and worst experience. NEVER BUYING ANYTHING FOR WORST BUY AGAIN!!!
Response from Best Buy
September 07, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect my deliveries to occur during the timeframe indicated when the order was placed. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64170846".
Full Name
E-mail Address
Phone Number
Regards,
^Josh