We bought two "open box" appliances, had them installed, but one did not work. I'm not sure if returned items are tested by Best Buy to see if they're in working order before selling them to another customer? The price was right, but a hassle overall with the pick-up and repurchase.
I purchased a cube GPS for a vehicle and it’s the best purchase I’ve done in a long time what I like is it’s deep sleep option it automatically sets in and lasts up to 6 months and placing a fence option is a great feature
Odessa L
November 06, 2024
Great deals and great customer service.
Melissa N
October 29, 2024
Is an Outlet Store, not a regular Best Buy. The store has mainly used/refurbished applicances
Response from Best Buy
October 30, 2024
Hello Melissa,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64367733" and share your full name, email, and phone number.
Thanks,
^Vanessa