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Best Buy Fairfield Outlet
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Frequently Asked Questions About Best Buy Fairfield Outlet
How do I check product availability at the Fairfield Outlet Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairfield Outlet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairfield Outlet stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairfield Outlet Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1569 reviews)
dante e
November 19, 2024
1 out of 5
I purchased an out of box front load washer in February 2024 and it is now November 2024. A couple months ago the washer started making a loud noise in spin cycle like a jet engine taking off. I called Best Buy as I also purchased a 5y warranty. Since it hasn't been a year since purchased i had to call the manufacturer Samsung. After both companies passed the buck on each other, I finally got Samsung to send a tech out. The tech came pointed out a small dent on the side and opened the machines front cover and told me there was "existing damage" and because of this the warranty doesn't cover the fix. 15 min max in and out of my home. I called BEST BUY, who then had to collaborate the story and sided with Samsung saying there wasn't anything they could do. The machine was brand new and worked fine for roughly 6-7 months and if their reason "existing damage " was the issue i believe the machine would have began making the jet noise almost immediately! Not 7 months later!
I had a totally horrible experience and feel robbed as the so called extended warranty is good for nothing but extra money in their pocket. I do not recommend this place and suggest that be very thorough in examination of any product bought from these crooks!
Response from Best Buy
November 19, 2024
Hello, Dante,
Thank you for providing feedback on Google my Business. Having purchased an appliance earlier this year. To have issues 7 months later is upsetting. We would like to hear about your Geek Squad and Samsung experience, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out. Please mention "Google Review 64447150", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Melissa K
November 17, 2024
5 out of 5
Loved this experience. Definitely coming back for more!
Linda C
November 07, 2024
4 out of 5
We bought two "open box" appliances, had them installed, but one did not work. I'm not sure if returned items are tested by Best Buy to see if they're in working order before selling them to another customer? The price was right, but a hassle overall with the pick-up and repurchase.
Tommy S
November 07, 2024
5 out of 5
I purchased a cube GPS for a vehicle and it’s the best purchase I’ve done in a long time what I like is it’s deep sleep option it automatically sets in and lasts up to 6 months and placing a fence option is a great feature