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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Folsom
How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1925 reviews)
K C
June 18, 2026
1 out of 5
Was looking for a Smart Watch...Great price on a the Display....was ready to purchase when the rep. Chked he said the price was incorrect. Asked for a Manager....who said basically said there was nothing he could do.....walked out....dissatisfied.
Response from Best Buy
June 19, 2026
Hello, K,
Thank you for reaching out to us with your feedback. Being told that the price listed on an item is wrong would be frustrating, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/metg3m), Twitter/X (https://bby.me/Z5dvjL), or Instagram (https://bby.me/t4jcG5). Please reference Google Review, #174381.
Sade
June 17, 2026
5 out of 5
I stopped by to purchase a new MacBook Air and was assisted by Erik, who provided exceptional customer service. He thoroughly answered my questions and addressed all of my concerns. He made the entire process seamless, quick, and stress-free!
Ryan M
May 30, 2026
1 out of 5
let me tell you ive had worst experience with Best buy first i bought tv and surround sound i had to go back twice because it was missing parts then two times i was supposed to have installation come out and i took two days off wand no call no text no email i had to call then i decided to install my self and i have called three times to cancel order and get refund and now theres another problem unreal i want a refund for service i got charged and i want partial refund for everything i went through thats has costed me missing three days of work unrea
Jay D
May 26, 2026
1 out of 5
Terrible store. Unable to reach anyone with any question. Entire customer service is run by a terrible AI that warns you its just learning. Try calling their store, get routed to another country for "customer service".
Response from Best Buy
May 26, 2026
Hey there, Jay,
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/rovft8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##157376"