How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1765 reviews)
Rick C
December 09, 2024
5 out of 5
They happily took an outdated DISH receiver for recycling!
Twila L
December 09, 2024
5 out of 5
Clean quiet fast help !
Lyndol W
December 04, 2024
2 out of 5
Found the same item at a lower price but Best Buy would not price match because it was cyber Monday. They said come back another day and they would do what is written all over the internet, but not today. Boo!
Response from Best Buy
December 05, 2024
Hello and thanks for reaching out on Google, Lyndol.
We understand the frustration of this price match denial. Our Price Match Guarantee does exclude matching competitor pricing denoted as a Black Friday sale as well as items for sale the Thursday before Thanksgiving Day through the Monday after Thanksgiving. You can review our full Price Match Policy here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
If you have additional questions or need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64517622.
Kindly,
^Graham
D F
December 03, 2024
2 out of 5
Got a great deal, but the service from a particular employee was incredibly rude and unprofessional . I did report him.