Best Buy Fresno

Not enough staff experienced at the electronics department. Wait is long even after waiting 15 minutes.

I had an extremely disappointing experience at the Best Buy River Park location due to poor and disrespectful customer service. I went in to purchase a laptop for work and was seeking assistance comparing different brands and models. While speaking with an employee in the department, I also asked about an iPad case. I had to repeat myself nearly four times before the employee rudely responded, “What are you even saying?” Only after that did he say, “Ohhh, an iPad COVER,” followed by telling me, “Sorry, it’s because you have a WEIRD accent.” That comment was completely inappropriate, disrespectful, and unprofessional. I would never speak to anyone that way—at my job or anywhere else. Making a customer feel mocked or dismissed because of how they speak is unacceptable. Customer service should be about helping customers, not belittling them. This experience has seriously changed my perception of this location, and I hope management addresses how customers are being treated

Love this location, the general manager and sales staff are all great people and always helpful.

Best Buy je veľký a moderný obchod s elektronikou a domácimi spotrebičmi, ktorý ponúka široký výber televízorov, počítačov, telefónov, herných konzol a doplnkov. Priestory sú priestranné a prehľadné, takže sa v tovare ľahko orientuješ. Personál je priateľský a ochotný poradiť pri výbere produktov alebo riešení podľa potrieb zákazníka. Okrem predaja ponúkajú aj služby ako inštalácie či technickú podporu. Best Buy je ideálne miesto na nákup elektroniky a doplnkov, či už hľadáš nové zariadenie, darček alebo vybavenie do domácnosti.