Washima-Chynna B
December 24, 2025
Felix helped me out told me about things I didn't knw but needed to knw about the dash cams I bought like the 3 in 1 screen Felix was polite although I knew nothing about the cam he stayed with me until I understood
Did a pick up order with the curbside pickup. It was ready in less than an hour and only to minutes for them to bring out my stuff and load it in the car.
A Best Buy employee took possession of my open‑box product (pre‑delivery), and Best Buy has refused to issue my refund for over two months. I’ve spent 2 months trying to get my money back and the situation continues to be handled in bad faith. This has been extremely frustrating, and I strongly caution others about these business practices. I’ve filed complaints with the BBB and California DCA for investigation. Order #: BBY01‑807088373487
Great variety of electronic products at reasonable prices. Attention by salespeople can be a bit hit and miss.