It was awesome service all around. We met with security who asked what we needed right and pointed us in the right direction. While looking for charge cable gentleman got us what we needed right away and then pointed us our next 2 stops.
While at the headphone area one person asked if we needed help and we asked about the Shokz and he help us find them.
We then decided to very over ear headset while looking Bree help us with open box info and connectivity questions. We made our choice and she then help us with a speedy professional checkout!
Best Buy always treats us nice weather in Sioux Falls, SD or here in Fresno, CA (Amazing store front also!)
The Fresno location seems to be terrible in their logistics of getting stocked items like video games because a lot of my preorders for store pickup do not get fulfilled even though I preorder way in advance. Once the release date passes after a week the order gets cancelled even though I preordered a while ago. I've had to make another order for the item which comes available right away and my preorder takes so long to fulfill. Sometimes the order becomes sold out and unavailable to order so I am unable to get item even though I preordered in advance. The preorders from Clovis location have consistently been fulfilled on time. If you are going to preorder video games especially special edition, collector's edition, or limited copies, I think it's best to order from multiple stores since Fresno location has been inconsistent in fulfilling preorders.
Response from Best Buy
August 05, 2026
Hello, Joseph,
We appreciate you taking the time to share your feedback. Missing out on the release date of a new game can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/kRrwni), Twitter/X (https://bby.me/ZFWLlM), or Instagram (https://bby.me/YNjZK5). Please reference Google Review, #198586.
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