Three people helped me on iPhone Duo release day (October 23) with a pre-order issue that was of my own making. Alejandro (the manager), Cielo, and the district manager. I must have a certain level of ambiguity concerning the situation, but they were hyper-focused on resolving my issue. At the end of our interaction, my issue was taken care of with a personalized care that I would expect at a smaller establishment… not a large corporation. They single-handedly made me reconsider my electronic shopping habits from shopping strictly online, to experiencing the cordiality and helpfulness of folks in-person whose sole purpose is to see me leave their store happy.
Thanks again for your help and I’ll be back. 🙂✌️
Barbara R
October 19, 2026
Dropped off recycling equipment of Internet equipment.
Charles H
October 09, 2026
Customer service was out of this world. Very personable.
Best Buy is always good. They have great electronic devices, and really good help from the employees. Good service & great items, plus the prices are great too. You can see the item you want, in person here. And you can go home with that item, same day.