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Frequently Asked Questions About Best Buy Fullerton
How do I check product availability at the Fullerton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fullerton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fullerton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fullerton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2780 reviews)
j t
April 27, 2026
1 out of 5
Sold a defective GoTrax XR Advance eScooter. Manufacturer warranty wants 30% of purchase cost paid for "shipping" is robbery.
TP M
April 25, 2026
5 out of 5
Always a variety of products that summarises the local needs and service is forthcomingly great.
John “
April 21, 2026
4 out of 5
Met my expectations.
B. T
April 16, 2026
1 out of 5
I placed an order at a store location that showed my item would be ready within one hour. I arrived about four hours later, and I was told the item was not actually in stock.
I also attempted to call ahead but was unable to reach the store directly, which made the situation more frustrating.
An employee helped locate the item at another store and transferred my order, which I appreciated. However, what was not okay is that I was charged an additional $115.49 due to the change in pickup location, simply because the original store’s inventory information was inaccurate.
This was a poor experience overall. I relied on the availability shown on the website, and that inaccuracy directly cost me more money. I will be contacting customer service to have this addressed.
Response from Best Buy
April 16, 2026
Hi,
Not having your order ready when coming to pick up is frustrating. Best Buy suggest waiting for the second email stating that your order is ready. A link below will discuss the store pick up process.
https://bby.me/VM260G
To further discuss your experience. You can reach out on social media link. Mention review # 142451 when doing so.
Facebook (https://bby.me/HA7d3M)
Twitter/X (https://bby.me/Ki3PZY)
Instagram (https://bby.me/ejQU9S)