Anastasia G
October 07, 2025
I've been visiting this Best Buy for months asking about Pokémon card restocks, and every time I'm told the drop happens on Saturdays. But today, on my way to the gym, I saw two people buying up all the available boxes—on a Tuesday morning. The entire stock was sold to just those two individuals, who are clearly scalpers. It makes you wonder how they knew about the early drop. To the managers: please stop texting people about restock times. Let's be real—drops should be random and limited to two items per customer, like Costco does.
Bought a PlayStation 5 and trying to redeem my code for the new ghost and it’s not working
I’m super pissed
Casey (laptop department) was very knowledgeable, patient and helpful. My mom bought a laptop here. Clean organized store with large selection of items. Also love that they have actual human cashiers (I hate self checkout).
Merritt
September 27, 2025
Best Buy has some great deals online, as well as offering reduced prices for opened boxes. They also have a lot of coupons and free items as well. Their return policy is 30 days with a restocking fee on certain items.
This particular best buy has anti-theft locks on all of their devices, but the Samsung ones. This makes it impossible to pick up the device from its stand, and means that you cannot feel the weight of the phone or its shape accurately. For products like the iPhone Air and Pixel 9A, it really defeats the purpose and is conuterproductive to the marketing. I would really appreciate if the locks could be temporarily removed under the supervision of an employee so that I can feel the phone itself, but when asked, they denied. Some of the other products like the Galaxy Watch 8 Classic were also not avaliable to demo at all, with the object on display being replaced with a plastic, non-functional copy.