Andrés A
September 27, 2026
Bought an open-box TV from here, marked as "Good: may be missing non-essential components"
The TV was missing everything: remote, power cable, legs. These are essential components.
Support was completely useless and their phone support blocked me from reaching the store directly. The store is 1h+ driving from me.
This Best Buy sucks their management is terrible. They have a line going around the building on a new release day and they don’t even have the decency to print out slips so people don’t waste two hours waiting in line for stock to run out. never shop up here again.
Blonde short hair women working there by the printer section, very rude and passive aggressive for no reason.
Response from Best Buy
September 08, 2026
Hello Alex,
Thank you for sharing your feedback and bringing this experience to our attention. We always want our customers to feel welcomed. If you would like to further discuss, please reach out to us on any of our social media profiles below with Review 219841.
Facebook ( https://bby.me/0CVhiG)
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Douglas G
September 07, 2026
It not like it used to be there is no auto audio section but I am old and times are changing they do keep up with the newer technology that I have no interest in but I am sure the younger generation likes.