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Frequently Asked Questions About Best Buy Anaheim
How do I check product availability at the Anaheim Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anaheim Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anaheim stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anaheim Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3845 reviews)
Shahida M
July 28, 2026
5 out of 5
Very good
Paul V
July 26, 2026
5 out of 5
Was sold a computer monitor cable that is unidirectional. Which didn't work for me. Went to return it. Employee didn't believe me, but listened to my claim and decided to investigate. We tested my cable on one of their computer systems, verified that it works the way I (and the box) described, and established conditions in which the cable would work just fine. So we all learned something.
It may seem like a lot of work for a return. It wasn't. The return was granted even before we ran our tests.
For me, the stars come because the employee listened and investigated. We're used to blowing off someone, even a customer, who comes in with info that contradicts our own vast expertise. This dude didn't. 5 stars.
Karla
July 23, 2026
5 out of 5
El mejor lugar para electrónica, buena atención y buenos precios
Francisco S
July 13, 2026
1 out of 5
Poor Customer Service
I asked Ms. Isabel if she could please send someone to assist me with purchasing a Kindle. I waited for more than 20 minutes, but no one came to help me. I then went to ask Jorge, and he told me he was already assisting another customer and that there was no one else available.
Unfortunately, this level of customer service reflects poorly on the store. Because of this experience, I will not be returning, and I cannot recommend this store to others.
Response from Best Buy
July 14, 2026
Hello,
Thank you for the review. We understand your disappointment with the level of customer service your describing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 187061