If you order for store pickup it is a very easy way to get what you need
ROBERT B
February 26, 2025
This rating was chosen with a profound sadness, and frustration over the current climate where perfect storms are popping up with straight line winds all over. But, what practically met me at the door was an anxious but "ordered" subordinate who only helped for as long as she could stomach it, then disappeared once she barked out instructions as she hurried away back into the background. I do not care if I was Lucy Mughilicutti's clypeto sidekick, today, I am a paying customer who is only choosing to do business because I have to, not because I am so enamored. Put yourself in my shoes, experi
Response from Best Buy
February 27, 2025
Hello, Robert,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64859828. We look forward to working with you.
Regards,
^Aaron
Came here the other day to return an item. I was on my lunch break so I was hoping it was quick long sorry short I had to ask 3 staff members to even be able to be told where I could return the item and they they could even help me. Even though there was a pit 4 employes not doing anything but standing or sitting. The only guy working hard was the geek squad guy who I told had to wait for but he was fixing a guys computer which was going to take a ling time. Long story short I'm never coming to this best buy again.
Response from Best Buy
February 19, 2025
Good Afternoon, Juan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64831384" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey