Cassandra
August 19, 2026
Came in to return a product exactly 16 days after purchase (please note - Best Buy has an abysmal 15-day return policy unlike most other realtor stores). I was surprised and asked if there was any exceptions for at least receiving store credit to use, as the product was BRAND new and only the cellophane from the box had been removed. Everything inside was still perfectly wrapped. Manager said I could purchase a year-long subscription and then I could return the product, an annual subscription that costs almost half of the original product. It's frustrating that they'll make an exception for purchasing a subscription after the fact, but wouldn't even consider taking the item for store credit. Purchase your electronics at Costco or even Nordstrom, anywhere that treats their members better.
Best Buy's the place. Nice people, nice gear, nice shop. What would you possibly want more?
Huge store, one of the last real best buys around the area. Still best electronics at the best deals
Sugerencia: Si estan de paso en USA como turistas, no compren en ningun local de Best Buy, con factura y todo los elementos reclamados en condiciones, no aceptan los cambios ni devolución. Sintesis, terminan siendo muy caros.