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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Goleta
How do I check product availability at the Goleta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goleta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goleta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goleta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1393 reviews)
Karina C
October 04, 2025
5 out of 5
Thank you to Best Buy Goleta for helping me out today. I was upgrading my phone with them and we encountered many hurdles. Gloria, Abi and Jason did an amazing job helping me throughout everything. I appreciate their patience and great customer service!
Kadrik B
October 03, 2025
5 out of 5
Amariyanna was incredible!!! So helpful with everything I needed and was super personable. Really made my day :)
Brenda M
September 22, 2025
5 out of 5
Employees are always so helpful. They answer questions and will purchase something online if they do not have it on site! It is the best place to buy appliances of all types. We got a fridge delivered, tvs with soundbars, scheduled an installation of an overhead microwave, and plan to get a soda stream to replace my broken one. It is also good for buying smart watches, tablets, new phones, and headsets. We also buy new modems and routers as well as firesticks and smart speakers from best buy. Support your local businesses... or they will be replaced by online only options.
angel
September 03, 2025
2 out of 5
Could not receive the trade back offer I received. Wasted my time and money.