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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Goleta
How do I check product availability at the Goleta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goleta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goleta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goleta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1385 reviews)
angel
September 03, 2025
2 out of 5
Could not receive the trade back offer I received. Wasted my time and money.
Scott M
August 28, 2025
5 out of 5
Just want to say that Frank in the auto installation department is awesome. He's super helpful and knowledgeable and has done numerous installs (speakers, cams, etc.) for me and my family.
Nick F
August 25, 2025
1 out of 5
Best Buy Goleta is the worst. They have the worst return policies. They have the worst refund policies do not go here. They sell items that are not in stock and If you pay with cash, they keep your Money and tell you that the company will issue a check. So now they have your money which shows profit to their company and they hang onto it for 15 to 30 days. it looks like. Update Brandon reached out to me states he’s the owner on profile, he gave me three links to get a hold of them which are all social media links lol. Brandon, you can do better than that. Give me your direct email. Here’s my delivery order number. #1125227419487.
Response from Best Buy
August 25, 2025
Hello, Nick,
Thank you for taking the time to reach out to us here on Google and share your experience. We understand how important return can be to our experience, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 34681.
Facebook (https://bby.me/qzxesc)
Twitter/X (https://bby.me/p1c1mh)
Instagram (https://bby.me/evflij)
We look forward to assisting you there.
Regards,
^ Brandon
Glen Q
August 16, 2025
3 out of 5
Pretty standard Big box shopping experience.