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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Goleta
How do I check product availability at the Goleta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goleta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goleta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goleta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1355 reviews)
A. L
April 19, 2025
5 out of 5
Amariyanna (Mars) is very helpful and kind! She walked me through the entire process of choosing and preordering a new phone (decided on Samsung Galaxy S25 Ultra), also setting up a Best Buy account and creating a Citi card with them to get the best possible deals. She was very attentive and answered all of my questions, and also helped me choose the best case and screen protector. Other employees also welcome me at the entrance of the store and asked if I need help finding anything specific. Here's a picture of the new phone I just picked up today!
Todd G
April 02, 2025
3 out of 5
It's Best Buy. They are just ok. They didn't have the item i wanted in store. I had to order online. Which I hate.
Response from Best Buy
April 03, 2025
Hello, Todd.
Thank you for taking the time to reach out. We take feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65001493.
Best,
^Allison
Robert M
March 19, 2025
5 out of 5
3 different employees walked
up and gently asked if I had questions. Great service. Support this store and your local employees for sure.
kim C
March 05, 2025
1 out of 5
they dont carry Straight Talk phone cards!!! They only carry the worst services for the area.
Response from Best Buy
March 06, 2025
Hi Kim,
Thanks for sharing this review with us here. I can understand your disappointment that we don't carry the specific product you may have been looking for in our store. We'd be happy to discuss this further with you if you'd like to share any additional feedback, or need any further assistance. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64894481.
Thanks,
^Caleb