Best Buy Goleta

⭐️⭐️⭐️⭐️⭐️ Life-Changing Service — Best Buy and Geek Squad Saved the Day! After countless failed visits to Apple trying to set up live translation between two iPhones — one for me and one for my Spanish-speaking patients — I was beyond frustrated. Every attempt at Apple only made things worse. Then I went to Best Buy, and everything changed. Abby took the time to really listen and helped me find the perfect setup — two phones, mirrored glass protectors, strong cases, and all the right accessories. She even walked me through plan options and credit details so I could get exactly what I needed. Kenneth from Geek Squad was an absolute lifesaver. He fixed every single problem that Apple couldn’t solve — and did it with calm, confident expertise. He even installed the mirrored glass and protectors on both of my phones, which made a world of difference, and it all comes with unlimited screen-crack protection. Then Kenneth and Johanna together went above and beyond — they managed to connect my old pair of headphones, my new translating AirPods 3, and all three of my phones, plus my PC. Not even Apple could scratch their heads to think about that kind of integration! Johanna also set me up with an incredible external microphone that lets me dictate into my laptop effortlessly — honestly as accurate as professional medical dictation software like Dragon. Their night staff also deserve huge credit — Taulin and Johnny were so kind and accommodating whenever I came in late. They still let me make my purchases, even when it was a little past closing time, showing true dedication and going above and beyond for their customers. Now my workflow is smoother than ever; this whole setup is as transformative as driving a Tesla on full self-driving mode. If I’m ever feeling down, I’m just going to march myself right back to this Best Buy, hang out with this amazing team, solve more tech problems, and buy more gadgets that make my life so much better — and help me succeed in my new role covering all of California for home health care. I’m truly so grateful. From now on, Best Buy and Geek Squad will be my go-to for all tech needs — they turned frustration into freedom and made my work (and life) so much easier. 💙👏

Not so great neighborhood

Horrible customer service, irs on display that aren’t available. I wanted 45 minutes for someone to help me just to find out the item on display isn’t available

I experienced a virus on my phone and was not able to use phone. I went to Best Buy seeking help from Geek Squad. Geek Squad associate was amazingly helpful and fixed virus. I asked him if he would like a drink? He responded, 'What do you have '. I showed him a Can of Rifle containing 3 Espresso's. He glowed with appreciation, and said I can come back whenever I need his help. It was a great Experience! I have used Geek Squad in the past. Always a Great Experience at Best Buy!