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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Goleta
How do I check product availability at the Goleta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goleta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goleta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goleta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1368 reviews)
Victoria V
July 11, 2025
1 out of 5
Went in today 7/11 with my mom to buy an Apple iWatch. We waited for 15 min after the door greeter took our name. As we were walking out an associate starts walking to the people walking in to offer her service. Funny. Won’t be back :)
Response from Best Buy
July 15, 2025
Hey there, Victoria,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience with your recent purchase and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd love the chance to follow up on this. To continue, please send us a private message on Facebook (https://bby.me/2raawi), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #14514" and share your full name, email, and phone number.
All the best,
^Jacob
Justas G
June 25, 2025
5 out of 5
Great location
Cory M
May 27, 2025
1 out of 5
Extortionists. I was a week late returning a wifi router it turned out I didn't need, and was told that I could return it for store credit if I signed up for their "membership," which costs $50/year. Turns out they have a 2-week return policy, which the manager said was now standard in the industry. He also said they push "real hard" for customers to sign up for this at time of purchase, which they had not in my case. In a time when they're competing with Costco and Amazon it's hard to understand why they would backpedal on customer service like this, but I will be taking my business elsewhere moving forward.
Jonathan B
May 21, 2025
5 out of 5
This place is truly great.