Frequently Asked Questions About Best Buy Hawthorne
How do I check product availability at the Hawthorne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hawthorne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hawthorne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hawthorne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(5607 reviews)
F F
April 01, 2025
1 out of 5
This store sucks they sale an insurance or membership saying that it covers all the items that I purchased but is a scam my tv broken from the internet connection they charge me 54 dlrs deductible I guy went there to take a looks then he said that he didn't have the part a week later he reported fix than I call customer service they call the guy on the phone he said that I didn't pay but they charge me before sanding anybody so it scam geek squad they pretend they know what they doing but most of the repair people don't know anything about fixing shit on the top of that they charge u the deductible .. best buy is the worst store i will never buy anything from them ever again.....
Response from Best Buy
April 01, 2025
Hi there,
Thank you for leaving a review here on Google. I can understand wanting clarity on our Protection Plans when reaching out for service.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Kindly mention the phrase “Google Review, Convo #64994806” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Wagsurf
April 01, 2025
5 out of 5
Classic fast option
Davep518
March 31, 2025
5 out of 5
Had what I needed at a reasonable price. Would return to this location.
Adam B
March 29, 2025
5 out of 5
Helpful associates, well stocked. Able to locate a very specific item quickly.