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Frequently Asked Questions About Best Buy Hawthorne

How do I check product availability at the Hawthorne Best Buy?
How do I check my order status?
My local Hawthorne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hawthorne stores’ holiday hours?

Recent Reviews

4.3
(5900 reviews)
Jackie M
August 06, 2026
1 out of 5
The curb pickup service was awful! Long wait no updates until the ordered was cancelled. I even called them and still no show. This was a Thursday morning at 11:22 am .
Response from Best Buy
August 06, 2026
Hello, Jackie, Thanks for your review. It can be really frustrating to have an order cancelled, so we understand your disappointment. Please feel free to reach out to us on social media if you need assistance or want to formally document your review. Please include Google Review 199329 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Maria H
August 05, 2026
5 out of 5
Shout out to Nelson at Hawthorne CA location for expert recommendations on BestBuy's range of laptops to the well suited Lenovo Thinkpad for our new small business. 10 stars for expertise as well as for customer service.
Business M
July 31, 2026
1 out of 5
Rude people. The security guard at this location is extremely rude. I'm gonna give you today's date so that you know exactly which security guard was working at about four o'clock today, and the date is july thirty first twenty six security guard is extremely rude and disrespectful toy cop behavior tge hispanic guard is rude
Response from Best Buy
July 31, 2026
Hello Business, We can see why you’d be upset if you felt you were treated rudely, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #196280 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/j8aVXC) • Twitter/X (https://bby.me/QW2ZSM) • Instagram (https://bby.me/hIxtXI)
Faye
July 31, 2026
1 out of 5
Today i purchase a 1300 laptop i accidentally dropped my keys in the store. The security guard for this day was extremely rude, told him that I dropped my keys and locked them somewhere in the store.He said, well, you better go look for them. Not helpful at all. I did find my keys. The original salesperson that was helping me had black fingernail, polish and earrings in his nose.He tried to walk me to the door didn't want me to spend all money, but I still had to spend the money anyway.Because the computer was for my son.So I thought I love best buy, but i'm still gonna give a review.A rude attitudes, it shouldn't be a race attached to it.But they really gotta change that, you know what?I mean, they come into our communities and they come with attitudes.They root for no reason, they need to change that they really do.And they need to hire more black people, more asians and more white people.
Response from Best Buy
July 31, 2026
Hey there, Faye, We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##196276

About Best Buy Hawthorne

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