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Frequently Asked Questions About Best Buy Hawthorne
How do I check product availability at the Hawthorne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hawthorne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hawthorne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hawthorne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(5939 reviews)
ismail d
October 07, 2026
5 out of 5
Çok genişti. Bir çok ürün grubu vardı
Britany M
October 07, 2026
5 out of 5
Super friendly employee was very knowledgeable helping me find a good price on a well equipped laptop that fulfilled my needs
Ron R
October 02, 2026
2 out of 5
DO NOT BUY THE INSIGNIA TV
I bought a 50" Insignia Smart TV at this branch and only had it for 60 day's before it started bugging out. I took it back with the receipt expecting an exchange only to be told they needed to send it out for repairs which could take 2-3 weeks. I later learned from a Best Buy sales associate that they never recommend this brand because they are so glitchy and problematic. Mind you, this is their store brand. Next time I will buy my television it will be from Costco where they stand behind their products. It's been over two-weeks and I still don't have the TV nor have they called me with a status update.
ashley s
October 01, 2026
5 out of 5
The manager, Larae, helped me out so much with a product issue! All store staff I interacted with were friendly and helpful!