We had purchased multiple faucets/bathroom fixtures from Pacific Sales 4 years ago and were completely happy with their support in redoing 3 bathrooms and a kitchen with 3 faucets.
We were surprised when one of the bathroom parts flew apart at a fitting, and went back to Pacific Sales (PS) to check how to get replacement parts. Wendal was extremely helpful and assisted us to research the part numbers and ordering the replacement. But he also suggested checking the manufacturer warranty. I was pleasantly surprised to find that the part was still under warranty, saving us $75.00. Thank you Wendal, and Pacific Sales!
BTW, I had already recommended PS to a neighbor who is redoing her kitchen prior to this interaction based on the great support we had during our redesigns.
I just purchased 3 toilets from Pacific Sales. Once again Lisa helped me find exactly what I needed and at the right price! Wendal was very helpful in helping us secure a great price. I’ve been coming here for my plumbing needs for years and once again I’m leaving a happy customer! Thank you!
KevinandKristie R
October 07, 2025
Lisa was wonderful in helping us pick out our bathroom fixtures and tub. The options were overwhelming and trying to find all of the fixtures needed in oil rubbed bronze was a challenge. Lisa went above and beyond in providing excellent customer service. She knew our needs and put together a packet of recommendations to help narrow our search and maximize our time. I will definitely go back to her for future needs.
Roseanne B
October 03, 2025
Needed new oven. Stellar customer service and price!