Adriana
February 19, 2026
I decided to make my purchase here after the worst customer service experience at the Torrance location. Kevin placed my order within what seemed like 1 minute, literally did not take longer than 5 minutes. Answered all my questions and I made my purchase on new appliances so easily. Thank you Kevin and also thank you Martha (store manager) for assisting me and connecting me with Kevin. I definitely will return here for future purchases and recommend this specific location to all my friends and family! :)
Shannon in plumbing was incredibly helpful and knowledgeable throughout our appliance selection process. She took the time to understand exactly what we needed, answered all of our questions thoroughly, and offered thoughtful recommendations. Her responsiveness and attention to detail made the entire experience smooth and stress-free. Highly recommend working with Shannon!
Teresa C
February 03, 2026
We have purchased products from Pacific Sales for years now. Their customer service and support have always been stellar. This past month, we visited the Huntington Beach store to purchase a replacement handheld showerhead and hose. I was interested in a metal option, and Wendall explained the differences between metal and plastic-like materials. He was extremely helpful and thorough. I will continue doing business with Pacific Sales, specifically with this store, thanks to Wendall and other store staff.
Came here after an issue with another retailer. I met Brandon and he has been incredible with my new purchase. Thank you!