This review is for Shuib in the electronics department (specifically the health area). He was so patient and knowledgeable, helping me find the perfect size and color for my new Oura 5, and when I got confused with the gift card I had, he explained everything and I was able to be out with a new ring quickly. (He kept having to go back and forth, because of the confusion. Shuib is ethical and honest and hardworking!) Parking is easy here and it was fun to watch the grown men geek out over electronics…
I have been a loyal Best Buy customer for years. Friday I bought a new pair of Meta glasses. Went home, put them away. Saturday I went out to work driving in the afternoon and noticed something on one of the lenses. Turns out it was a divot in the lens. I tried to return them the next day, but the store manager refused. I guess Best Buy in Irvine don't stand by their products. I'll never return to the Irvine Best Buy, and I might not return to Best Buy at all if this is how they do business now.
I love the auto tech service. I have dash cam installed for two of my cars. When there was a problem, they fixed it until it worked. If I installed it myself, it would look messy, and I would not be able to fix it when the camera didn't work. After installation, Carlos taught me how to download the dash cam app and to view the recordings on my phone. I am going to use this service whenever I need to install a dash cam in my car.
A big thank you to the friendly and helpful staff. They spent a lot of time help me get a great price on a premium pair of headphone. I really appreciate it.