Frequently Asked Questions About Best Buy Irvine Lake Forest
How do I check product availability at the Irvine Lake Forest Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Irvine Lake Forest Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Irvine Lake Forest stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Irvine Lake Forest Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2603 reviews)
Jim B
September 25, 2026
1 out of 5
I set up an appointment a week ahead of time to have the battery in my iPhone replaced. I showed up on time and they said there were six phones ahead of me and it would be over four hours before it would be ready. I told them it took me almost an hour to drive to their store and I was not going to wait around for four hours. The woman said you’ll have to wait for to six hours before your phone will be ready. Is that real Customer Service when you set up appointment and they don’t take care of you at the time that they set up the appointment?
Max
September 19, 2026
1 out of 5
Jorge, store general manager, is very unprofessional guy. He is extremely arrogant. I don't know how he became "general manager".
Jessica T
September 13, 2026
5 out of 5
i like here⭐⭐⭐⭐⭐
Victor E
September 11, 2026
4 out of 5
Very friendly & seemingly knowledgeable staff.
I bought a 55” TLC smart TV a few months ago; better & less expensive than Samsung or Lenovo.
Also bought an HP laptop yesterday but don’t get it until Monday or Tuesday.