Massive selection and giant overwhelmed variety of popular brands and items, thankfully we quickly found the portable waterproof speakers near the front and glad to see some value though open box deals are entirely the win on eBay for prices.
Very helpful person in cell phone section. Great people management skills.
Was in line for check out before the online pick up folks, but they skipped me to process that first. Delightful.
Response from Best Buy
February 27, 2026
Hello there!
We definitely understand the desire for a smooth checkout process that respects your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #122668 in your message. You can find us here:
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Lonnie V
February 26, 2026
Customer service was slow and rude, it's like after they take your money, they don't want you to bother them. I bought my brand new laptop here with protection plan and they always give me trouble when I come in to get it repaired. The fan went out and still under warranty but they are always too busy to service me and always reschedule me or ask me to come back another time. I've been here 3 times and my protection plan is almost expired! Never buy protection plan! You get better service outside.
Response from Best Buy
February 27, 2026
Hello,
We appreciate you taking the time to share your feedback with us. Our objective is to be there for our customers for the life of their product. Having a working laptop is important, and it's understandable not being able to get the service you need for this, isn't ideal. We'll be happy to review this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/6dd3v7), Twitter/X (https://bby.me/5de3xf), or Instagram (https://bby.me/sq1lu3). Be sure to include a reference to your "Google review #122377" in your message.