The staff are very informative and helpful. They are also around in case of questions. With all the new tech, it is great to have friendly customers service who can actually answer questions.
What a refreshing customer service experience, about a week and a half ago I can into this Best Buy and was greeted and designated to the correct department by Ricky who had a great smile and great attitude. I was freaking out about a minor computer issue and I brought my laptop in, I then had Adrian at the Geek Squad assist me- he calmed me down figured out a solution and my heart was thrilled not only because my issue was resolved but he really cared how I felt about it and reassured me this was fixable. Next I needed to buy some items so Ricky helped direct me again to Collin in electronics. Collin was excellent with his knowledge and I was able to get the correct items and then once I bought the items, I left with a unique feeling that great customer service still exists, there is hope and it’s just a matter of hiring the right candidates, Best Buy did amazing by hiring them!!!!
I was going to give it one more shot, but of course they failed. Ordered the Meta glasses to get them in today it says available. Drove 30 minutes for absolutely nothing
Very smooth! Got the Nintendo Switch 2. Very well organized. Love this Best Buy!