Staff seemed more concerned on getting you to sign up for a credit card than actually maintaining the store. Nothing is priced on the shelves, I shouldn’t have to pull out my phone to see the price on something.
Response from Best Buy
June 21, 2026
Hello.
Thank you for your feedback. If you need any assistance or have any questions, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
Thank you.
We had an outstanding experience at Best Buy thanks to Christopher! His customer service skills are truly top-notch. He expertly guided us through a warranty exchange process, and then went above and beyond by helping us directly with the installation of our new product.
Christopher was incredibly quick, knowledgeable, and proactive. Instead of making us wait for Geek Squad or sending us to another line, he took the initiative to personally assist us, ensuring we were in and out of the store in less than 30 minutes. This was a stark contrast to previous experiences that have sometimes taken much longer.
Christopher truly changed our view of this store with his efficiency and dedication. Thank you for your hard work and incredible service, Christopher! We really appreciate it.
It was weird being 1 of 4 customers in the whole store when there's 20 employees on the floor and who knows how many in the back. It felt like going to Fry's Electronics right before the closed.