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Pacific Sales Kitchen & Home Irvine
Services Offered
Yardbird Experience Shop
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Frequently Asked Questions About Pacific Sales Kitchen & Home Irvine
How do I check product availability at the Pacific Sales Irvine?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Irvine store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Irvine stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Irvine store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(152 reviews)
Mark F
January 08, 2025
5 out of 5
Adriana Aburto was very knowledgeable and listen to all my needs and wants when picking out our appliances. Thank you Adriana, I'll be back soon for my second home in Idaho.
Cherylle M
December 31, 2024
5 out of 5
Carol and the rest of the Pacific Sales team was kind, informative and patient with us.
Kelle C
December 07, 2024
5 out of 5
I had an exceptional experience working with Phil at Pacific Sales. He was incredibly knowledgeable and thorough, answering all of my questions with confidence and clarity. Phil’s friendly and personable approach made the process enjoyable and stress-free. He knew everything there was to know about the ranges in the store across all brands, which helped me make an informed decision I feel great about. If you’re looking for expert guidance and outstanding customer service, I highly recommend asking for Phil. He truly goes above and beyond!
Laura S
October 10, 2024
1 out of 5
I never leave reviews and certainly don't like to leave a bad one, I like to give people the benefit of the doubt.
I purchased a display model Miele oven from the Irvine Pacific Sales. When I went to pick it up it was completely bubble wrapped. I considered asking them to let me check it first, but decided that I should just trust them. Two years and one month go by and I was shocked to see the handle on one side came off. I called Miele and they said a screw is missing. I also found out that I should have received two racks, not one. Also, they saw that the hinge for the door was forced in place (not something Miele would do). The only place that this could have happened was at Pacific Sales when they tried to remove it. The fee was $519 to repair it. I called Pacific Sales and they said their sales person has since retired. Basically they said too bad, not our problem.
Beware if you decide to buy a floor model here.