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Pacific Sales Kitchen & Home Irvine
Services Offered
Yardbird Experience Shop
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Frequently Asked Questions About Pacific Sales Kitchen & Home Irvine
How do I check product availability at the Pacific Sales Irvine?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Irvine store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Irvine stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Irvine store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(171 reviews)
David
September 06, 2025
5 out of 5
Great customer service
Shawn S
August 20, 2025
1 out of 5
Typical Best Buy fashion... Walked in with my better half expecting to max out the AmEx on every Viking appliance for a total kitchen demo / remodel. Nobody said a damn word to us. Not one sales person ever offered any type of assistance. Asked person at door if they are on commission sales, they said no. I replied well it figures....
Same thing happened previously at lake forest location as well. It seems they don't even bother training employees to greet and ask a few simple leading questions like what brings you in, or what are you looking to upgrade, maybe how about suggesting the fact there are color options, or hey lets see what's available. Not to mention the good old, "what's it gonna take to get you into this fine new icebox today" They lost over a $50k sale!!!
Carmelita G
August 13, 2025
5 out of 5
Adriana Aburto’s customer service was amazing. She’s very knowledgeable and her follow up after my purchase was appreciated. Thank you!
Maricela C
August 12, 2025
5 out of 5
I made purchases with Adriana at Pacific Sales in Irvine this week and let me tell you, she was great! Go see her if you’re in the market for appliances, she’s very knowledgeable.