Frequently Asked Questions About Pacific Sales Kitchen & Home Irvine
How do I check product availability at the Pacific Sales Irvine?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Irvine store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Irvine stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Irvine store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(235 reviews)
CAROL D
April 01, 2026
5 out of 5
The associate Phil was extremely helpful 👍🏻
Kyle S
March 28, 2026
5 out of 5
Carol Cooper is a great bathroom specialist. She found us the perfect toilet and shower head. She even had it delivered to our home. I would highly recommend her and Pacific Sales.
Suzanne W
March 28, 2026
5 out of 5
Wendal was amazing. Helped me understand the options and provided creative solutions to save money. I highly recommend.
Kelsey L
March 28, 2026
5 out of 5
I purchased several appliances and fixtures from Pacific Sales for a kitchen and bathroom remodel and the entire staff was knowledgable and helpful, and delivery was fast and done with care. Wendel and Jackie in the plumbing and fixtures department also went above and beyond to assist with a return!