Very racist staff followed me and my family around the store (it gets worse) but I’m just tired :( very uneducated staff broke as well
Response from Best Buy
April 13, 2025
Hello, Giovanna.
Thank you for reaching out. We would like to hear more about your experience and do what we can to help assist. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65037072.
Best,
^Allison
Best Buy is great
They came to me and asked if I had questions I did not have to run them down.
They helped select my item and carried it to the register.
The cashier was friendly and fast in checkout
Will definitely go back again
Josh, the Manager on duty at the time was amazing. Extremely friendly, helped with our return and made our day. Unfortunately the sales person's who helped us afterwards, named David, had no customer skills, he did not really talk to us or ingage with us at all. We tried to talk with him and ingage with him constantly, he seemed to annoyed that we were speaking to him, so sad that he treated us this way after getting such amazing help from Josh. Thank you Josh you ROCK