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Frequently Asked Questions About Best Buy La Quinta

How do I check product availability at the La Quinta Best Buy?
How do I check my order status?
My local La Quinta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy La Quinta stores’ holiday hours?

Recent Reviews

4.2
(1920 reviews)
Julie W
August 13, 2026
1 out of 5
Just purchased an Macbook Air about 2 hours ago. I was told by the salesman that if i opened a best buy card, i would receive a 15% discount off my first purchase. It did not show up on my receipt and there is noway to contact the store. after over an hour of being transferred back and for to AI then Customer service who cant do anything about it then back to AI and so forth several times. Now i'm told the store cannot be called directly and i have to drive back to the store in person to see what they can do............. NOT HAPPY!!!!!!
Response from Best Buy
August 13, 2026
Hello, thank you for leaving us a review. I would also be confused if my receipt didn't quite look as expected. Can you please reach out to us on Facebook (https://bby.me/6AemQx), Twitter/X (https://bby.me/8Y4vE8), or Instagram (https://bby.me/m3avpu) with more information about your experience? Please begin your message with "This is regarding my Google Review #202846".
Leonardo
August 10, 2026
1 out of 5
STAY FAR AWAY FROM THIS PLACE YOU HAVE BEEN WARNED ⚠️
Michael L
August 06, 2026
1 out of 5
Lacking quality customer service! Good luck.
Response from Best Buy
August 06, 2026
Good Afternoon, Michael, We would be happy to learn more about the issues you had with customer service, so we can work towards providing a better experience. Please feel free to send us a private message on social media that includes your Google review case ID: #199350. - Facebook (https://bby.me/bgLDSH) - Twitter/X (https://bby.me/98mUmZ) - Instagram (https://bby.me/2HBSGE)
emma j
July 28, 2026
5 out of 5
Sales guy definitely knew what he was talking about very helpful and kind and patient

About Best Buy La Quinta

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