Frequently Asked Questions About Best Buy La Quinta
How do I check product availability at the La Quinta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Quinta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Quinta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Quinta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1902 reviews)
John
May 26, 2026
1 out of 5
This is just not right if I could give a zero rating I would.
I drove over 3 hrs to get to this store purchased a nice soundbar that this store had in stock got home and didn't receive the power cords or remote. Called store and they will not ship the items that they forgot to give me they are making me drive another 3 hrs back to store for the items that they didn't give me.
The manager of this store is saying that they have the items but won't mail it to me.
She is saying how do they know the items belong to me. Who else in the world would know about the power cords and remote but the person that didn't receive them just not right.
I have the receipt the sell number what are they thinking
Response from Best Buy
May 26, 2026
Hello, thank you for leaving us a review. Getting all the accessories needed for your device is important. Can you please reach out to us on Facebook (https://bby.me/Huq5R2), Twitter/X (https://bby.me/uHBqm3), or Instagram (https://bby.me/8ctY7u) with more information about your experience? Please begin your message with "This is regarding my Google Review #157361".
Jack
May 20, 2026
4 out of 5
It's a very clean experience which is surprising. Because this store looks exactly like the store I worked at in georgia over a decade ago. My issue is if you have your sales team approach the same customer several times in a visit. Asking if you have any questions, and then you finally ask them a question about a demo display & they don't know. Why harass me like that?
Steve M
May 17, 2026
5 out of 5
Smooth and fast curbside pickup on a great laptop deal.
johnny c
May 14, 2026
2 out of 5
High prices and low inventory. This place almost seems like a simulation at this point.