Walked in to Best Buy l, we had two TV options .
Walked out happy and confident thanks to Jason and Donald. You need a team to explain technology and performance both are your guys. Both are patient, knowledgeable the most that caught my attention that they worked together as a team to help us THE CUSTOMER
Best customer service, especially when you explain the Item, price, the breakdown and the service date. Thank you, Jason and Donald, I guarantee that you both have a bright future
Buenas promociones y variedad de productos!
Brought my work pc to get serviced. Was having issues with the battery randomly disconnecting from the terminals. Super nice receptionist took inventory of my PC. Minimal access passwords given to do the service and check operations. Found out the battery was faulty so it was replaced. Everything went well until I took it home started to use the PC. I slid the PC on my dining room table and a major scratch cut through the top layer of the table. Thought there was something under my PC. Nope! It was a screw that had been stripped, crooked, and petruding downward. Awesome. Yay for big box brands.
Response from Best Buy
May 13, 2026
Hello,
Thanks for taking the time to share this with us. While we're glad to hear that the service for your computer seems to have gone well, it's understandable to find that the screw at the bottom ended up scratching your table, wouldn't have been welcome. We'd be happy to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/X8tGdb), Twitter/X (https://bby.me/df6Qf6), or Instagram (https://bby.me/D8RQPu). Please also refer to your "Google review #151868" in your message.
Customer service is lousy.