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Best Buy Lakewood
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3597 reviews)
T
January 15, 2025
3 out of 5
I went to get appraisals for a head unit. After telling me they were the busiest installation Best Buy in the southern CA area, what was an optimistic 500 dollar charge turned out to be 1300 with "parts and labor".
Now I understand that there may be some underlying costs when it comes to installation but I was able to install my current head unit myself with nothing but help from a YouTube video.
I really felt like they were trying to push accessories on a car model (Wrangler) that were unnecessary and the unit I had checked up on was supposedly plug and play with mounting included.
I felt like their objective was just to sell me as much crap as they could. I'd rather just buy a super expensive head unit from Extreme Terrain again and spend the two hours installing it myself again.
Careful when asking for help over there.
Jennifer W
January 15, 2025
5 out of 5
Had to do a return...with my receipt, and it took 5 min in line and 1 minute with actual cashier....so great customer care
Danny S
January 12, 2025
1 out of 5
Took them hours just to help me get a product they said they had when they didn’t. How does that make sense? Sales is an easy job and I can see why they get paid less well deserved if they can’t even help out customers and they’re always low staffed. It’s not rocket science either people asking weird questions what about this plug will it be a man or woman dropping it off and what truck will they be driving like Jesus Christ. This is why everybody orders online and your workers should lose their jobs if they can’t do a good enough one.
Response from Best Buy
January 13, 2025
Hello, Danny,
Thank you for taking the time to reach out on Google with a review. We are focused on offering an exceptional in-store experience with expert, friendly service and the latest technology at your fingertips. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to know more about your time with us and to document any feedback you may have. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64671895 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
HuntingHarleys
January 08, 2025
5 out of 5
Always loved Best Buy, especially their warranty and returns policy