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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3798 reviews)
David G
August 06, 2026
5 out of 5
They have great deals and a lot of items that are on sale
Kelly k
August 04, 2026
1 out of 5
I had a very disappointing experience at Best Buy because of the customer service I received from the manager, Stacy. Instead of listening to my concerns and trying to help, she was dismissive and unprofessional. I expected a manager to handle the situation with respect and a willingness to find a solution, but that was not my experience.
Good customer service is about treating customers with courtesy and taking the time to understand their concerns. Unfortunately, I left feeling ignored and frustrated. I hope Best Buy addresses this issue and provides better customer service training so future customers have a more positive experience.
Response from Best Buy
August 05, 2026
Hello,
Thank you for the review. We always strive to provide great customer service. We regret to learn you didn't experience that with a manager.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 198540
Christian P
July 21, 2026
1 out of 5
Dude helped me out today and I was supposed to be getting my laptop tomorrow only to recieve an email that I won't be getting it because it's out of stock even though I was still able to pay?!? This just pissed me off and I refuse to buy from Best Buy again. Ruined my entire week and now I have to wait who knows how long before the amount is refunded. I am furious and disgusted.
Owen P
July 18, 2026
1 out of 5
I was quite enthusiastic that my Best Buy account informed me that I had over $100 in reward certificates. They were to expire in 2 days, so I went to the store and picked something out; an air conditioner that I really need in this SoCal heat. I added the 4 year protection plan to protect my investment, prepared to purchase with my Best Buy Credit card. Only at the last minute did I learn that the $100 was tied to a promotion related to a Samsung Soundbar and my purchase didn't qualify. Feels very "bait-and-switch". Making the experience worse, the QR code on my receipt does NOT take me to a customer satisfaction survey. I have also not received one in my email, leaving me to write this review on Google. Would I have rather expressed my frustration with the company directly, instead of publicly? Absolutely. Alas, they rightfully should know and if the survey isn't available, I guess Google is where this will land.