Best Buy Lakewood

On October 31, I received an email informing me that my order had been cancelled. I left the country believing that my money would be refunded, as that was what I had been told. On November 2, when I received an email saying that the order was going to be delivered, I immediately contacted you and explained that I was no longer in the country and instructed you not to deliver it. However, the order was delivered anyway. I then contacted your customer service team and was explicitly told that I would receive a full refund, even if the order was delivered. During a subsequent conversation, I was also informed that you would arrange to collect the order from the hotel where it had been delivered. However, on November 6, I received an email informing me that my refund would not be processed because the order had been delivered on November 2. I honestly cannot believe that a company of your standing handles matters in such a way. I followed the instructions I was given, contacted you immediately when I learned that the order was going to be delivered, and was explicitly assured on multiple occasions that I would receive a full refund.

Cell phone department I was extremely disappointed with the lack of friendliness, attentiveness, and professionalism I experienced from Leslie, an employee in the cell phone department. After purchasing an iPhone 17, I wanted to purchase a phone case as well. Instead of assisting me with this additional purchase, Leslie turned around and began having a conversation with other employees, completely disregarding me as a customer. When I politely asked if she could ring me up for the phone case, she simply told me to go to customer service at another register. Considering I had just made a significant purchase, I expected a much higher level of customer service. What bothered me wasn't having to go to another register, but rather Leslie's lack of friendliness, attention, and willingness to assist. Customer service should not end the moment a customer completes a major purchase. Every customer deserves to be treated with courtesy and respect, regardless of how much they are spending. Unfortunately, Leslie's attitude and lack of attentiveness made what should have been an exciting purchase into a disappointing experience. I hope management addresses this situation and emphasizes the importance of professionalism, customer appreciation, and basic customer service skills.

I the vanguard sunglasses, and they sold it to me. Cracked, tried to make it look like. It was a brand new in the box Never again will I shop there.

electronic and gadget store