DO NOT GET ITEMS FROM BEST BUY SHIPPED TO YOUR HOME!!
i bought an apple watch for my mom this mother’s day, and for some reason best buy employed doordash (dash link) to deliver my package. the driver delivered an empty package. i contacted best buy right away with photographic proof and ring footage. IT HAS BEEN 3 MONTHS AND I HAVE NOT RECEIVED ANY REFUND OR REPLACEMENT. i have been in constant contact with best buy and they are accepting no responsibility, as well as doordash. do not buy from best buy, they do not care about their customers at all. i will take my business to costco where they take care of their customers i suggest all of you do the same!
Response from Best Buy
July 07, 2026
We understand the frustration when your delivery did not go as expected and your package was empty. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2mR2WD), Twitter/X (https://bby.me/JYg4nz), or Instagram (https://bby.me/RABDSr), and mention your Google review, 183986.
Donaldo at the computer department was a huge help. I was on the market for a computer for my business, and Donaldo went through many of the options that were available until we were able to find the best fit for my needs. Super knowledgeable, helpful, and could break down the tech info into simple terms. Look for him if you need help with computers.
Non existent floor clerks to assist you
My favorite place to get my electronics stuff