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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3783 reviews)
James R
June 21, 2026
3 out of 5
Non existent floor clerks to assist you
Sergio L
June 20, 2026
5 out of 5
My favorite place to get my electronics stuff
Stephen M
June 19, 2026
5 out of 5
Carlos was very helpful
Matt
June 09, 2026
1 out of 5
Time: 30 mins before closing
I don’t go to Best Buy for customer service but I do for the products. This time I came looking for a gaming monitor that I already knew I wanted. I found it on display and looked below and up and down and left and right trying to find a box. I’m not one to ask for help but while I was doing this, there were 3 employees sitting at the checkout near the monitors. They saw me, I saw them. I continued to search and couldn’t find the box so I went to the three employees and asked if I could get some help finding an item. They all looked at each other on who had to do the work. One got pushed to go and reluctantly walked toward the monitors. While we were walking toward the monitors, he looked back to the other two associates and said something on the lines of “I hate you guys” for making him work. I was really thrown off by the comment.
We get to the monitor and he immediately lets me know that the monitor is out of stock. He gave me two other options with zero conviction or as if he was trying to guide me away from the best alternatives. Ultimately, I’m not happy with how I was treated and I hope others are not treated this way.
Response from Best Buy
June 09, 2026
Hello Matt,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #170867 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/iJGowT)
• Twitter/X (https://bby.me/lMWCKk)
• Instagram (https://bby.me/TeYgIo)