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Best Buy Lakewood
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3613 reviews)
stephanie
February 18, 2025
5 out of 5
I recommend coming to this location as soon as you enter you get welcomed and feel welcome everyone always try’s to help and always with a good attitude friendly and super fast .store is always clean . Both manager and associate are always amazing. Highly recommend
Annalee S
February 16, 2025
1 out of 5
Ok we moved to a new city and house and needed a washer and dryer and TV. We bought the washer and dryer and the dryer doesn't work. Geek squad comes out two weeks later then says they have to order a part and then that part will be in next week. Now we're going on 3 weeks no dryer and the appointment is scheduled for Friday last week on Thursday last week we get an update saying that the part was delayed and now it's not coming until next week so that'll be a whole month without a dryer even though we're paying for it and I just think that's unacceptable. On top of this whenever we call to talk to Best buy they tell us that we have to go to the exact store where we purchased it we can't call them to schedule a pickup of the item and now it's past the return. And basically we're stuck with it defunct defective machine that never works since the day we got it Don't buy shit from here. Feel scammed as they delay repair service so that the return window is expired and items cannot be returned. We paid 1300 and have no way to do laundry. Absolutely ridiculous. Reported to BBB and consumer affairs.
Response from Best Buy
February 16, 2025
Hi, Annalee,
Thanks for sharing your review with us. Having your new dryer not working right away is far from ideal, especially in a new house. We understand how important it is to get you up and running quickly. We'd like to have member of out Corporate Team follow up and see what's possible.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64820816" in your message. Thanks!
Regards,
^April
Paul L
February 16, 2025
1 out of 5
Use to always have a good time and I could find something I wasn't looking for. Always had what you were looking for. Now just a lack of items
Response from Best Buy
February 16, 2025
Hello,
Thanks for sharing your feedback with us. I've often loved going to a store and finding not only what you were looking for, but also other unexpected items that you could use. I understand not being able to find either though, isn't an ideal shopping experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location. Please also refer to your "Google review 64820759" in your message.
Sincerely,
^Melissa
Cesar V
February 03, 2025
5 out of 5
Very professionals, great service