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Best Buy Lakewood
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3670 reviews)
Beira c
July 25, 2025
3 out of 5
Pésimo servicio .
Response from Best Buy
July 25, 2025
Hi, Beira,
Thank you for leaving a review here on Google. This is far from the feedback that we want to hear from our customers.
For assistance, please send us a private message on social media. We would love to assist you on any of the following platforms: Facebook (https://bby.me/2qciln), Twitter/X (https://bby.me/ki9e97), or Instagram (https://bby.me/rhsgo5).
Please mention “Google review #20456” when reaching out.
Regards,
^Ravi
Chris
July 24, 2025
1 out of 5
This is in regards to the car stereo installation. They ruined my car stereo system, nothing was connected properly and they left a mess. Whoever is looking into getting their car stereo done here, please beware.
For months I thought I had a bad head unit or something I did wrong especially after spending so much money but when I took it to a new stereo shop they found the problem right away, they did all the wiring and cleaned it up to factory. All the modules and head-unit had to be reset because Best Buy did not set it up correctly.
Response from Best Buy
July 24, 2025
Hey there.
Thank you for your review, Chris. We understand your frustration regarding your recent visit, This is not the kind of customer service we strive to provide. This is not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/i65uxy)
- Twitter/X (https://bby.me/v5dim7)
- Instagram (https://bby.me/euktzn)
When reaching out, please mention it is regarding your Google Review 17207.
Kindest Regards,
^ Vanessa
M
July 24, 2025
1 out of 5
Horrible service. Everyone is literally on their phones 24/7 or either in the front of the store laughing and talking, while customers like me walk around aimlessly around the store. Wish i could give this store a zero star. Some short mexican dude with a beard claiming to be the manager is just in the front chatting it up with all his friends and laughing, while im looking for help. Don’t even get me started on some other employee with a black shirt/glasses and a limp just ignored me while trying to get assistance. RUDE AND DISRESPECTFUL STORE. GO TO TARGET INSTEAD. AT LEAST THEY HAVE SELF CHECK OUT!!!!
Steve C
July 22, 2025
1 out of 5
Paid over $600 cash last time I went in and it wasn't put under my ongoing number!! Somebody stole the money!! I asked for a manager who was half my size and more then half my age who said he didn't care if I was talking customer! I asked for someone who had authority and this punk said he was it!! I called corporate. They told me to get sheriff'sjj involved! I say irresponsible not WATTS they need to go out of business! Now I have to write seems to higher up up after much pushing!!! A. Conplete Scam! Would. Give them a 0!!!!!!.
Response from Best Buy
July 22, 2025
Hi, Steve,
Thanks for taking the time to share your review with us. I understand how alarming this situation is, and we would like to follow up with you to look into this further.
Please connect with a member of our Corporate Team through a private message on Facebook (https://bby.me/t6u3co), Twitter/X (https://bby.me/z657so), or Instagram (https://bby.me/fsq3z9). For the fastest response, please include "Google Review 1912" in your message. Thanks!
Regards,
^April