Very professionals, great service
Dylan just provided me with the BEST CUSTOMER SERVICE ever received in any BestBuy location across America. I hope management can reward him somehow and use his example to improve overall staff.
I went in with the intent to purchase an 85" TV and the sales rep switched models when i was making the payment. Rep switched models for a 75", I didnt bother to check my receipt as I thought he was an honest person. I picked it up the next day and my surprise was the I was given the 75", I talked to the lady in charge and they would not grant me my request. Very disappointed to say the least, never returning to this location again.
Response from Best Buy
January 30, 2025
Good Afternoon, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64750901" for reference. You can find us here:
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Kind Regards,
^Trey
Clean, friendly employees, patient and knowledgeable.