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Frequently Asked Questions About Best Buy Lakewood

How do I check product availability at the Lakewood Best Buy?
How do I check my order status?
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lakewood stores’ holiday hours?

Recent Reviews

4.1
(3722 reviews)
Sol C
December 06, 2025
2 out of 5
Havent been here since pre covid so many things seems to have changed. As im ready to check out, the usual registers seem to be all closed. I ask a worker that was at the register to where we check out..he didnt bother to look at me and just point at the customer service refund area. And slowly walk away slumping. I guess friendly welcome costumer is dead here.
Response from Best Buy
December 06, 2025
Hi, Sol, Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting friendly service when shopping at our stores. I am disappointed to hear that this may not have been the case. So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/ua5mh3), X (https://bby.me/5b3gp1), or Instagram (https://bby.me/h9u8ui). Please be sure to mention “Google review #82796” in your social media message. We look forward to assisting you!
Jay E
December 02, 2025
3 out of 5
Surprise its still standing after all these years. I remember coming as when I was a child. This place used to always be packed no matter what day it was. Now... now its mellowed down a whole lot.
Akshay G
November 29, 2025
3 out of 5
Some staff at this best buy are very aloof and not as proactive or helpful in their approach. However, one employee named Israel came to me later and was very helpful. He changed the experience for me at the store and helped me purchase a new phone. Thanks Israel! The reason I'm giving a mixed score is because I hope the store management will look into those employees who aren't very helpful and are a bit standoff-ish and do something about them.
S V
November 21, 2025
2 out of 5
I paid $300 for Geek Squad support and can never get a member on the phone. When I call, there are about 4 minutes of computer questions and advertisements on the phone but I'm never connected to a Geek Squad support member. This membership is a RIPOFF!

About Best Buy Lakewood

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