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Frequently Asked Questions About Best Buy Lakewood

How do I check product availability at the Lakewood Best Buy?
How do I check my order status?
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lakewood stores’ holiday hours?

Recent Reviews

4.1
(3659 reviews)
Mina H
June 28, 2025
1 out of 5
I recently had a disappointing experience at Best Buy that I feel compelled to share. I purchased a laptop around 7:20 PM and then went looking to buy the DJI Osmo Mobile 7P. Unfortunately, I waited quite a while for assistance. I approached multiple employees on the floor, and while they all said they would call someone to help me, no one came. One employee even informed me that they were off the clock and unable to assist further. This lack of support was frustrating, and as a result, I left the store feeling upset. Based on this experience, I am hesitant to return in the future. I hope this feedback helps improve service for others.
Emmanuel P
June 25, 2025
1 out of 5
Horrible Manager "Biji" Experience, I was sent from the Downey store cause they had a Samsung Galaxy Z Fold 6 in-stock to replace it for my warranty. Arrived and spoke to Biji who wasn't any help whatsoever. He didn't want to fulfill the warranty, didn't want to show the policy regarding the exchange and said that warranty transaction that I paid wasn't processed the same day. The phone was in stock and could have been exchanged with my warranty but to his discretion decided not to help. Thanks for nothing. P.S. BEST BUY WARRANTY isn't what it used to be!
Robert R
June 16, 2025
1 out of 5
Asked for help from 3 sales persons and never received any. Each said in a minute, after 30 minutes of waiting , I ordered from Amazon
Lee R
June 10, 2025
4 out of 5
Good customer service 👍

About Best Buy Lakewood

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