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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5050 reviews)
James F
November 26, 2025
4 out of 5
Good help_,prducts & How to geek.
Jorge M
November 25, 2025
5 out of 5
Aden was very professional and knowledgeable when showing us a Samsung Frame Pro TV that we decided to purchase mainly because his customer service. Unfortunately Best Buy had them on back order so we had to purchase somewhere else .
amy e
November 24, 2025
5 out of 5
This is for all Best Buy stores- if you love electronics this is heaven. For those who have been thinking it’s better and easier to just order online, I feel for you. There is nothing like an in person electronic store experience and it’s sad that more people don’t know this. Get up off your buns and GO to a Best Buy! It is inspiring to see all the things you can do with the gadgets we have access to. GO! You cannot have this experience online. The employees are super helpful. Go TO the store, you’ll love it.
Jeana C
November 22, 2025
5 out of 5
I bought a Frigidaire water filter from Sawtelle Best Buy 2 weeks ago only to realize it was the wrong model. I took it back today (receipt in hand) and was told by a female manager in customer service that it can’t be returned or exchanged after 14 days, that I would have to purchase it again (for $60 unless I wanted to purchase a $179.00 membership then she could help me out. What the??). So she threw it away and asked me to go buy the correct one. I walked to the appliance section and was immediately helped by Aladdin and David. They apologized, talked to a different manager and then handed me the correct one as an exchange instead of making me buy a new one. Great, quick, happy customer service from these two guys and NON customer service behavior from the female manager.