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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4893 reviews)
Rogelio L
April 21, 2025
5 out of 5
Tienen de todo lo electrónico en última generación y muy novedosos
Carolina P
April 19, 2025
5 out of 5
Fast and efficient customer service.
Jennifer F
April 16, 2025
1 out of 5
I ordered a refrigerator from Best Buy a couple of months ago. It was supposed to be delivered today. I did all the hours of prep work and waited with my phone in my hand for seven hours. Then when I was the next stop, suddenly everything disappeared, and it said that there was not going to be any delivery today. The problem was, they never called before the delivery the way they were supposed to. When they pulled up, the meter maid for street sweeping told them that they couldn't park there, but if they had called me, then I would've told them to park in the back. I heard their motor running and I ran downstairs but by the time I got to the bottom of the stairs they were gone so now I have all those 10 hours of prep work clearing the path, unloading my old refrigerator, cleaning it. That's all a waste. Now I have to put everything back and in another 10 days I get to do it all over again. This is all because they couldn't make a simple phone call the way they said they would. Also, they claimed that the satellite tells them they can't park in the alley and I said moving trucks park there every day, electrical trucks, spectrum trucks, they all park there every day and the satellite is wrong. Which they would have known had they called me the way they were supposed to so I still don't have my refrigerator and I have hours of work ahead of me. I hope they don't screw this up again. I called and asked them to apologize to me for not following their very own policies about calling 30 minutes in advance of delivery, but I have not received a call yet.
Response from Best Buy
April 16, 2025
Hello, Jennifer,
Thank you for reaching out to share your concerns with a missed delivery appointment. I can certainly understand that having a delivery not completed when it was so close to being done can be difficult. We would be glad to investigate this concern for you. Please reach out to us on any of our Social Media Profiles below with Review 65048765. When responding please do so in a Direct or Private message with your full name, email, and phone number for us to support you in any way we can.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Maria C
April 15, 2025
5 out of 5
Compre productos electronicos y son amables y te asen devoluciones sin problema