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Services Offered
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Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5091 reviews)
Ashley D
January 31, 2026
5 out of 5
Love it. Nice people
Ember G
January 31, 2026
1 out of 5
Yeah my experience here was not great. To start I wanted to buy micro SD card because I saw they were $35 online, on sale. I go up to the register & they tried to charge me $50. Mind you when I grabbed the SD card from the aisle, it also had $35 listed.
I tell the person at the register "the $50 you're charging me is incorrect. It should be $35." Then they gave me an attitude? Saying that I was in the wrong. I literally had to pull up Best buy online, on my phone, to show that it was on a discount at $35.
This whole interaction was completely unnecessary. You should've looked up the correct price online. Mind you, the person up front didn't even ask me for my phone number for Best buy rewards. Or If I wanted a plastic bag.
Rude staff. Go somewhere else. Shout out to the one guy who pointed me to the SD cards though.
Response from Best Buy
January 31, 2026
Ember,
We share your frustration and appreciate you taking the time to share what you've experienced when attempting to buy a micro SD card. Please send a private message to us via Facebook (https://bby.me/18mk7x), Twitter/X (https://bby.me/c1a64j), or Instagram (https://bby.me/9h5zgo) so we can look into this further. Be sure to mention Google Review 111480 in your message.
Mindy M
January 30, 2026
5 out of 5
Great service, especially Apple Rep and Dania!!!
J L
January 24, 2026
1 out of 5
Came to Best Buy and had requested curbside pickup. Parked in the designated spot and checked in. After multiple people who came after us were helped, my husband asked the person who had helped the car next to us to check on our status.
Carlos was very dismissive and said we had to check in without even listening to the fact that my husband had said he checked in. He showed him the confirmation for being checked in and he said we’d have to go inside. He had him follow him in and went straight to the back and came out with someone else’s order and started to walk past my husband. My husband said “So after all that you’re not going to even help me?” His response was “Well after all that look how many other people need to be helped” and continued to walk away and made an additional comment saying “Bro, you still mad about that?”
His supervisor apologized and said that Carlos was just frustrated because they were busy. Aside from being a poor excuse for Carlos not helping, it seemed as though he was justifying his behavior.
Do better Best Buy. Mistakes happen but how you handle it matters. No one likes a smart ass employee who is supposed to be providing customer service.