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Frequently Asked Questions About Best Buy West La

How do I check product availability at the West La Best Buy?
How do I check my order status?
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West La stores’ holiday hours?

Recent Reviews

4.1
(5066 reviews)
Joe A
December 21, 2025
1 out of 5
The WORST. Customer service is “meh”. Showed up to pick up an item, then told it’s not in stock (after ordering it because it was there). Currently sitting in Compton at the warehouse to pick it up (another inconvenience, but I’m patient), then told the order isn’t here or in the system for pickup. Is this the already has happened rapid decline of customer service? I realize I am a last minute buyer but dang, if you SELL something you say is in stock, make darned sure ITS IN STOCK. This was an 800 dollar item, and I definitely don’t want to give money to false advertising and false promises. Not my Problem. That’s a Best Buy problem. If I could zero stars I would.
Raynne
December 20, 2025
3 out of 5
The customer service isn’t the greatest. You have to seek out assistance and the person who helps you may or may not be knowledgeable about the product. If you are having something delivered they are always ahead of schedule by a few hours. The delivery drivers are quick, respectful and provide good customer service.
Leandro S
December 19, 2025
5 out of 5
Muy bien provisto y hay cosas a buen precio
A G
December 18, 2025
5 out of 5
Great store with a wide selection of electronics. The staff were helpful, and the prices were reasonable. Good shopping experience overall

About Best Buy West La

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