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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4951 reviews)
Belle P
July 09, 2025
5 out of 5
Employee was AMAZING! We were looking for a replacement drone and he was absolutely honest with my husband about the drones.
Sebastian R
July 05, 2025
5 out of 5
Excelentes precios, tienda grande y espaciosa, los vendedores me asistieron y en español, con buenos datos de los productos que consulté.
Christian J
June 30, 2025
3 out of 5
Horrible experience due to a rude employee that would refuse to give their name
Wendy B
June 30, 2025
5 out of 5
I had an outstanding in-store shopping experience at Best Buy in West Los Angeles. Best Buy staffperson Alex Lopez took the time to really listen to my needs and offered well-informed suggestions for a new laptop. He also recommended the right peripherals to go along with it, which made the whole process so much easier. I was extremely impressed by his product knowledge and exceptional customer service. It was such a relief to have expert guidance with this important purchase instead of ordering online on my own. I also had a great conversation with his manager, Josh, who was equally helpful. I'm so pleased that Best Buy continues to offer such a wide range of products, including many large appliances, and I really appreciate the support that comes with my Total Tech Membership—including the excellent online help from the Geek Squad. Best Buy shopping is highly recommended!