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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5067 reviews)
Mohamad A
December 23, 2025
1 out of 5
Ordered a new camera and it took hours just to process the order. Our firm uses Best Buy for purchasing so we stayed with Best Buy for this order as well and it was a huge mistake. Best Buy allegedly shipped with OnTrac who has been lying about fake attempted deliveries. OnTrac knew it needed to deliver during office hours but insisted at coming at 8:30PM. So I and a member from our ordering team stayed at the office late waiting on this delivery and the OnTrac delivery truck is nowhere to be seen but miraculously we get a text from OnTrac while waiting for over half an hour outside "we attempted delivery but business was closed." Business was NOT closed because we've been waiting for this stupid overdue delivery.
Response from Best Buy
December 24, 2025
Hello, Mohamad,
Thank you for sharing your feedback regarding your purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/tk8hqp)
X/Twitter (https://bby.me/k9chy7)
Facebook (https://bby.me/mmj3yh)
Be sure to send the full details of your situation. Also add Google Review 94036. We look forward to hearing from you.
Joe A
December 21, 2025
1 out of 5
The WORST. Customer service is “meh”. Showed up to pick up an item, then told it’s not in stock (after ordering it because it was there). Currently sitting in Compton at the warehouse to pick it up (another inconvenience, but I’m patient), then told the order isn’t here or in the system for pickup. Is this the already has happened rapid decline of customer service? I realize I am a last minute buyer but dang, if you SELL something you say is in stock, make darned sure ITS IN STOCK. This was an 800 dollar item, and I definitely don’t want to give money to false advertising and false promises. Not my
Problem. That’s a Best Buy problem. If I could zero stars I would.
Raynne
December 20, 2025
3 out of 5
The customer service isn’t the greatest. You have to seek out assistance and the person who helps you may or may not be knowledgeable about the product. If you are having something delivered they are always ahead of schedule by a few hours. The delivery drivers are quick, respectful and provide good customer service.
Leandro S
December 19, 2025
5 out of 5
Muy bien provisto y hay cosas a buen precio