Elizabeth H
August 08, 2026
Special shout-out to Mark who provided knowledgable, detailed, and efficient service to sell me a new mobile phone. I was in and out of the shop in less than 10 minutes! Thanks for the excellent customer service.
Nice store. Pretty simple
The store doesn't have a huge amount of merchandise, yet the staff still can't keep the shelves organized... My child picked out a Lego set priced at $69.99—there were several boxes of it sitting under that price tag—but at the checkout, I was told the price was actually $99.99. I don't mind spending the extra $30 on my child, but I’m used to paying the price listed on the tag, not whatever figure I'm quoted at the register; after all, maintaining order and providing service is exactly what store employees are paid to do.
Response from Best Buy
July 26, 2026
Hello,
Thank you for the review. We understand your concern with not having the right price communicated.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 193703