I went in to buy a pair of headphones, and the store wasn’t busy at all. I asked twice for assistance and ended up waiting 40–50 minutes. Each time, I was told someone would come help, but no one showed up—even the manager walked by without addressing it.
When someone finally came over, it took another 10 minutes just to find the key to unlock the case.
It’s honestly ridiculous that headphones priced around $200 are locked up, while more expensive ones—over $500—are freely accessible. The whole experience was frustrating and a complete waste of time.
Dishonest employees. They display the headphones for a lot cheaper only to inform you that you need to open a membership for $49 per year. Otherwise they are $100 more. 14 days return window unacceptable. No wonder there are more employees than customers. Amazon is much better with 30 days return policy
Response from Best Buy
March 31, 2026
Hey there,
We understand your concerns surrounding your recent visit and the pricing being incorrectly labeled. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/W0tZgb), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #137083"
issd : Best Buy guest wifi free Mac 30:20:30320:30 passcode Gogole home
This is the bargain electronics spot