Frequently Asked Questions About Best Buy Atwater Village
How do I check product availability at the Atwater Village Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Atwater Village Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Atwater Village stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Atwater Village Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4918 reviews)
Spencer B
November 26, 2024
1 out of 5
We’ve been a long time customer of this Best Buy with multiple large appliances purchased from them . However our recent purchase of a Samsung Frame television has been a complete nightmare. After delivering the television they were unable to complete installation due to needing a media box . We were advised to buy one that day which we did . From that point it took over a month to get someone to come back and finish the installation. When they finally came back they let us know the television was defective and we should call Best Buy for a replacement. When we tried to do that they told us they had none left in stock and could only offer a refund and not a replacement. Customer service has been frustrating and unhelpful. Never buying from Best Buy again and canceling our credit card
Nasser A
November 21, 2024
1 out of 5
Poor customer service. You have to wait for a long time to get help
Response from Best Buy
November 21, 2024
Hello Nasser,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64452675". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
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Kind regards,
^Aaron
Shane L
November 19, 2024
5 out of 5
Best Buy is always great staff is very helpful and knowledgeable!