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Frequently Asked Questions About Best Buy Atwater Village

How do I check product availability at the Atwater Village Best Buy?
How do I check my order status?
My local Atwater Village Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Atwater Village stores’ holiday hours?

Recent Reviews

4.2
(5190 reviews)
Jsegal
January 12, 2026
5 out of 5
Customer service was excellent
Michael M
January 12, 2026
1 out of 5
Disrespect at Los Feliz, but West Hollywood made it right I bought an open-box MacBook Pro in fair condition, which clearly stated it could be missing accessories. Mine came with no charger, so I bought one separately. Later I realized I’d spent almost the same as a brand-new MacBook, so I went to the Los Feliz Best Buy to exchange it. They told me they’d only take the return if I also gave back the charger — and they wouldn’t refund the charger. I explained that the charger wasn’t included in the original purchase, but it felt like they were accusing me of keeping something I never got. I asked to see the return policy. The manager, Mark, was incredibly rude and actually threw the paper at me. That level of disrespect is completely uncalled for. Luckily, I went to the West Hollywood Best Buy, and they handled the exchange without any issues. Polite, professional, and fast — exactly how it should be. One store gave me attitude and assumptions. The other gave me service and respect.
Berj B
January 11, 2026
5 out of 5
David with the Microsoft team was so helpful in getting me my desired GPU. He was friendly, cordial, patient and extremely helpful. 6 stars if I could.
HAWK K
January 05, 2026
5 out of 5
Excellent customer service.

About Best Buy Atwater Village

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