George K
December 15, 2025
⭐⭐⭐⭐⭐
I recently purchased a refrigerator at Best Buy and had an exceptional customer experience thanks to Eric Cruse. From the moment I started asking questions, Eric was knowledgeable, patient, and genuinely focused on helping me find the right fridge for my needs. He took the time to explain features, compare options, and made the entire process smooth and stress-free. His professionalism and friendly attitude truly stood out. Because of Eric’s outstanding service, I felt confident in my purchase and left very satisfied. I highly recommend asking for Eric if you’re shopping at Best Buy!
Johana D
December 15, 2025
I was in line to make a return and had already waited my turn. When I stepped up, another employee let someone else go ahead of me. It wasn’t a huge scene, just frustrating after waiting in line and expecting a fair process.
Simple customer flow could’ve avoided this. Not a great experience.
Dennis L
December 10, 2025
Had to wait pretty long for a curbside pickup. Slightly disappointing.
Response from Best Buy
December 11, 2025
Good Morning, Dennis,
We understand how you are waiting after an unexpected delay for your curbside pickup. We would be happy to review this in depth with you. Please feel free to send our team a private message on social media, so we can better assist you. Make sure that you include your Google review case ID in your message: #85474.
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Tayler H
December 09, 2025
Pretty solid best buy. Parking can be difficult as its shared with Costco but they price match and have frequent sales for whatever electronics or appliances you need