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Frequently Asked Questions About Best Buy Atwater Village

How do I check product availability at the Atwater Village Best Buy?
How do I check my order status?
My local Atwater Village Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Atwater Village stores’ holiday hours?

Recent Reviews

4.3
(4918 reviews)
Spencer B
November 26, 2024
1 out of 5
We’ve been a long time customer of this Best Buy with multiple large appliances purchased from them . However our recent purchase of a Samsung Frame television has been a complete nightmare. After delivering the television they were unable to complete installation due to needing a media box . We were advised to buy one that day which we did . From that point it took over a month to get someone to come back and finish the installation. When they finally came back they let us know the television was defective and we should call Best Buy for a replacement. When we tried to do that they told us they had none left in stock and could only offer a refund and not a replacement. Customer service has been frustrating and unhelpful. Never buying from Best Buy again and canceling our credit card
Nasser A
November 21, 2024
1 out of 5
Poor customer service. You have to wait for a long time to get help
Response from Best Buy
November 21, 2024
Hello Nasser, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64452675". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Kind regards, ^Aaron
Shane L
November 19, 2024
5 out of 5
Best Buy is always great staff is very helpful and knowledgeable!
Sammy W
November 17, 2024
5 out of 5
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About Best Buy Atwater Village

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