mouhamadou d
June 18, 2026
Good store , not too busy . AAA customer service
If I could give this review 0 stars I would, the kid at the register that’s emo needs a lot of training, terrible customer service and a horrible attitude, his demeanor was uncalled for and felt like he was being very racist, just very unprofessional. Hiring somebody with this attitude or even having somebody work and be the face of your company is very unsettling and very embarrassing. I hope somebody can talk to this kid, I’d hate to go to people higher and higher for something to be done.
Response from Best Buy
June 06, 2026
We always want to deliver a good experience in our stores, and understand the frustration when you felt we missed the mark.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/QIbSd2), Twitter/X (https://bby.me/1Zt76F), or Instagram (https://bby.me/vMw3F4), and mention your Google review, 161402.
Pretty standard Best Buy. Helpful staff that were extremely friendly.