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Best Buy Marina
101 General Stillwell Dr
Marina, CA 93933
Services Offered
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Marina
How do I check product availability at the Marina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Marina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Marina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Marina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1329 reviews)
Oscar S
September 05, 2024
5 out of 5
Had everything I needed; staff extremely friendly and helpful!
Jeff N
September 05, 2024
1 out of 5
Horrible experience with the management, very unprofessional and misleading with wrong informations, went in and saw a product with a wrong price tag in a locked cabinet display ( no way a customer could have swap those) manager will not honor the price tag, and he even showed a site that supposedly backs up his belief which I realize after I did a research on it after, totally it has nothing to do with the product I was purchasing, he basically made a fool out of me
Response from Best Buy
September 05, 2024
Hi, Jeff,
Thank you for reaching out in regards to your concerns with a Price Matching request. I can understand that having one denied can be difficult. You can certainly check out our Price Match Guarantee policy https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . Please do reach out to us on any of our Social Media Profiles below if you would like to have further clarification on your experience that you would like to share or file a complaint with Review 64160703.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Sincerely,
^Tommy
Jay C
September 03, 2024
5 out of 5
Placed an order online for pickup. Went to the store, was greeted when I walked in, walked up to the counter and showed the barcode for pickup. The whole process took maybe 5 minutes to get my items and I was out of the store. I can say I've definitely had a better experience going to Best Buy in Marina than some of the other Best Buys in the area
Jason D
August 19, 2024
1 out of 5
I went to this location to drop off a laptop battery for recycling. This location no longer has a drop box for them, and I was directed by the door security to the customer service desk.
After waiting in line for ten minutes, I was informed that I needed a Best Buy customer account to drop off a battery for recycling. I wasn't going to spend another ten minutes doing that.
If you want to drop off an electronics battery here, clear a full 30 minute slot from your schedule.
Response from Best Buy
August 19, 2024
Hello and thanks for reaching out on Google, Jason.
We understand your frustration and appreciate you reaching out. We removed the recycling boxes from our stores to limit people putting non-recyclable items such as food waste products in the bins, resulting in recyclable items being no longer able to be properly recycled. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64091943.
Kindly,
^Graham