carlagirl7
February 10, 2025
Great customer service, friendly people!!!!
CHRISTINA S
February 06, 2025
It takes along time to get help
I went in to look for a TV. I had lots of questions, because I was planning to switch from cable to streaming. Justin was extremely helpful. He was very knowledgeable and was able to answer all of my questions,. He figured out what features were going to be most important to me and helped me choose a TV that would fit all of my needs and expectations. I left for about an hour to think it over and when I came back Kelly was able to get my order placed. I couldn't be more pleased with my experience in the store yesterday and specifically with the awesome service offered by Justin and Kelly. They were amazing!
They barley have customers walking in and their service is horrible.
Response from Best Buy
January 28, 2025
Hello and thanks for reaching out on Google, Mo.
Getting help in-store should be easy and we understand the frustration of this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64746429.
Kindly,
^Graham