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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1618 reviews)
karina a
October 03, 2026
1 out of 5
I am visually impaired, and I went with my mom to buy a pair of Meta glasses. When we got there, I was looking for someone to assist me, but no one came up to help us. I ended up having to go to customer service myself to ask for assistance.
After paying, I asked for my receipt, and the guy at the cashier told us that we had selected the option to have the receipt sent to my email. Neither my mom nor I ever selected that option. I checked my email afterward, and I never received the receipt either. I just wish the customer service had been better and that I had been given my receipt when I asked for it.
Kevin K
September 23, 2026
4 out of 5
Ordered o line for store pickup. Staff were friendly, fast, and very helpful, bringing my order to me.
Darla D
August 31, 2026
1 out of 5
Horrible customer service! Will not shop here again.
Quintin T
August 23, 2026
2 out of 5
Didn't have what I needed.