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Services Offered
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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1571 reviews)
Xochitl P
December 05, 2025
1 out of 5
Hola e tenido una muy mala experiencia con best buy tengo desde el 18 de noviembre que he ido a asu esteblesimiento y nadie me puede ayudar con un celular que se descompuso tengo la garantia de dos años .primero me dijeron que mi cuenta estab mal y no reflejaba el cellular tu be que esperar 10 días para un mi cuenta se restableciera able fuimos a tra vez y medijeron que ablara directo ala aseguranza y able allí y me contestaro tarde una hora y media con ellos y me colgaron able otra vez otra dos horas y nada siempre me cuelgan ahora diganme quien me puede ayudar ,en realidad estoy muy frustrada por que por eso agarre la aseguranza para no tener preocupaciones .
Jose A
November 29, 2025
5 out of 5
I purchased a 10-foot auxiliary cord
Richard W
November 22, 2025
5 out of 5
Every thing I could not do online!
The Outstand customer team was at the front,...no searching for help..
I gave them my questions,..went right to the products and gave advice.
Example ;.. I had purchased a 64" Smart TV,..put it away till now,...had no idea the power up button was so small and had
A Store Representative turn one similar on and on with afloor model! WOW!
Needed a special multiple angles to mount it in a special studio application.
Great selection,..oh wait!,..went to check out,...it was," open box " Discounted!
No wait, " HereYaGo!"...Quality and Service! Rare ....Thanks to all,!!!
mayra m
November 21, 2025
5 out of 5
I really like this store customer service is great and the insurance they offer you is great.!