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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1587 reviews)
Chanel '
January 23, 2026
1 out of 5
Staff is something else
R. I
January 20, 2026
5 out of 5
So I had to visit the Merced, CA store. To make an exchange with my partner and was pleasantly surprised. Since moving to the Central Valley from Hollywood I find myself comparing the stores that I had been a loyal customer to for the last 30+ years. And I was thankful when stepping into the store after being somewhat culture shocked after the move. I honestly thought this is cool. Obviously not the square footage of a big city store like some in the LA area or Sherman Oaks, Burbank, Atwater village etc. locations, but for the nice layout, helpful staff clean restrooms and nice parking lot. Wasn't ridiculously crowded. And honestly got the help we needed in good time. Would've or could've been in and out but I'm one of people that is somewhat of a electronics nerd. And I just HAVE to hit every aisle exploring the newest gadgets. Explaining to whomever is brave enough to enter a store like this with me why this is cooler than that or how excited I am about a new product. So yeah 5 stars
Andrew S
January 15, 2026
1 out of 5
Stopped shopping here, horrible customer service.
Reign
January 15, 2026
1 out of 5
This store rarely has anything iPhone cases or laptop, computers basically technology, except for TVs. They have many of those but functional devices for daily life and work they lack. They lack computer cases and a lot more things. Staff is not so great especially the technicians that are supposed to be helping you. I’ve had a return a few things because I’m sold a product and I come home and it’s completely opposite of what they told me OR IT’S DEFECTIVE, and then I return it and then they give me side eye because I’m returning something. I’m going to continue my business at a different Best Buy out of Merced because this store doesn’t even make me feel like I even wanna go back.