How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1591 reviews)
Maryjane V
March 10, 2026
3 out of 5
Customer service lack of knowledge of the product they are selling
Response from Best Buy
March 10, 2026
Maryjane,
Employees that are knowledgeable regarding products in Best Buy stores is extremely important. We can understand the effect that this experience has had on your recent visit and would like to look into this with your help. Please send a private message to Facebook: @BestBuy, Instagram: @BestBuy, Twitter/X: @BestBuySupport. When doing so, be sure to state that you are replying to Google Review 127888.
Rolln J
March 07, 2026
1 out of 5
Pull up and start walking up to the store and the front of the place had so much trash I thought the place was abandoned. Went in to return a defective phone and was charged a 45 dollar restock fee. Had to call the 800 number twice after not hearing anything back from them in 48 hours as promised. Today I was told my refund will be processed and I should not have been charged.
Connor L
February 06, 2026
1 out of 5
Geek squad lost my charger and gave me a cheaper adapter and acted like they never seen my oem laptop charger. The workers probably dont work there anymore. But poor experience.