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Services Offered
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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1541 reviews)
Francisco H
July 27, 2025
3 out of 5
El servicio es regular demasiado tardado espere 30 minutos para un ajuste de precio cuando me dijeron que solo serian 5 minutos
Response from Best Buy
July 28, 2025
Hello, Francisco,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer support can be, and we would be happy to take a closer look into this with you. To continue working with us in this concern, please send us a private message or DM on one of the following social platforms with your full name, phone number and email. We look forward to assisting you there.
Regards,
^ Brandon
Facebook (https://bby.me/4q3imc)
Twitter/X (https://bby.me/vir8rm)
Instagram (https://bby.me/vefidp)
Ramona R
July 24, 2025
3 out of 5
I'll give the store 3 stars for the staff friendliness, however some need a knowledge check up with products on the shelf. I needed help with a keyboard , the one I bought and suggested by an associate was not the proper item and I had to return it.
Response from Best Buy
July 24, 2025
Hello, Ramona,
I appreciate you taking the time to write us about your experience at one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. I would be reaching out as well if this happened to me. Let's get this looked into for you.
Please send us a message through our social media channels on Facebook (https://bby.me/8z7bjd), Instagram (https://bby.me/vici01), or X/Twitter (https://bby.me/3085qy) with the store location visited, along with the Customer Service PIN off you receipt, your full name, phone number, and e-mail. Also add Google Review 19670. We look forward to hearing from you.
Sincerely,
^Deysha
Adriana A
July 08, 2025
1 out of 5
Ellos me ayudaron a encargar una máquina de correr y me la madaron equivocada después la llevé a la tienda y Pésimo servicio que medieron no me regresaron lo que yo pagué me cobraron 45 dólares del envío después que no me la mandaron correcta
Tengan cuidado si encargas algo electrónico Y lo van a regresar recuerden ya no les van a regresar su dinero completo
McSaggins •
June 27, 2025
1 out of 5
No one’s picks up the phone you guys have 20 team members there but no one seems to understand phones