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Frequently Asked Questions About Best Buy Merced

How do I check product availability at the Merced Best Buy?
How do I check my order status?
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merced stores’ holiday hours?

Recent Reviews

4.2
(1523 reviews)
Jeanette A
February 27, 2025
1 out of 5
Worst customer service from geek squad
Response from Best Buy
February 27, 2025
Hello, Jeanette, Thank you for taking the time to reach out on Google with a review. We are dedicated to providing the best possible in-store service with our Geek Squad. If you feel as though the experience did not live up to expectations, I can fully understand the need for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64867349 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Kind regards, ^Ryan
Brynn L
February 19, 2025
3 out of 5
The workers are amazing just not big on inventory
Response from Best Buy
February 19, 2025
Hello, Thanks for sharing your feedback with us. I am happy to hear that our employees were able to make your visit a good one, though I understand not finding a full selection of items, isn't ideal. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64830298" in your message. Sincerely, ^Melissa
J P
February 06, 2025
1 out of 5
No stereo or speaker .
Response from Best Buy
February 06, 2025
Hello J.P., Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64783593. We look forward to working with you. Regards, ^Aaron
V.P.
February 06, 2025
1 out of 5
I taught best buy was going to b my bettee option on ordering a special electronic but I had a very bad experience with this store they have employees who don't know how to spell correctly and give the wrong information they have employees who u can't understand when they talk when it gets to something they order they blame the other company this won't be a good store to order ur stuff u want please go to other places here they suck
Response from Best Buy
February 06, 2025
Hello, V.P., Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64783465. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64783465 Thanks, ^Ezra

About Best Buy Merced

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