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Services Offered
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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1545 reviews)
Jesus
August 19, 2025
1 out of 5
They were wasting our time we made multiple appointments for them to not fix the one thing we came there for never again will i come here again
Response from Best Buy
August 19, 2025
Hello,
Thanks for reaching out to us and providing your feedback. Trying to get your devices repaired should be an easy process, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/krxrzr), Twitter/X (https://bby.me/dw3922), or Instagram (https://bby.me/5nzr2p). Please reference Google Review #31800.
Regards,
^ Aaron
Adam C
August 09, 2025
5 out of 5
Purchased my first item online and picked up. Very easy and convenient. Great customer service.
Jared H
August 03, 2025
4 out of 5
I've been a fan for years. My only "gripe" with this store is the store size. I miss the old store, from before Covid. Otherwise, everyone here is extremely helpful, and the store is well maintained and organized.
Francisco H
July 27, 2025
3 out of 5
El servicio es regular demasiado tardado espere 30 minutos para un ajuste de precio cuando me dijeron que solo serian 5 minutos
Response from Best Buy
July 28, 2025
Hello, Francisco,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer support can be, and we would be happy to take a closer look into this with you. To continue working with us in this concern, please send us a private message or DM on one of the following social platforms with your full name, phone number and email. We look forward to assisting you there.
Regards,
^ Brandon
Facebook (https://bby.me/4q3imc)
Twitter/X (https://bby.me/vir8rm)
Instagram (https://bby.me/vefidp)