Best Buy Milpitas

My experience with Darren was exceptional from start to finish. His level of technical expertise and in-depth product knowledge was immediately evident. Darren carefully explained the advantages and limitations of each dash cam option and confidently recommended the most suitable solution for my Lexus RX, ensuring it would not interfere with the vehicle’s electrical system or compromise the manufacturer’s warranty. Darren delivered an outstanding level of customer service throughout the entire process. He was patient, thorough, and highly professional, taking the time to clearly explain all features, standard settings, and app functionality. Complex technical details were presented in a way that was easy to understand, making the entire experience seamless and reassuring. I am extremely satisfied with the quality of workmanship and the service provided. Darren demonstrated a genuine commitment to understanding my needs and budget and guided me toward the best possible solution. It is rare to encounter a technician who combines strong technical capability with exceptional customer care. I highly recommend Darren to anyone looking for a premium dash cam installation and an outstanding customer service experience.

I’ve been a Best Buy customer for years, but this experience completely changed my view of the company. Best Buy hides behind confusing and inconsistently applied return policies, then stonewalls customers when issues arise. I was bounced between store staff, corporate support, and “executive resolution” with no one taking real ownership or offering a reasonable solution. Each interaction felt scripted, dismissive, and designed to exhaust the customer rather than help them. What’s most frustrating is the lack of accountability. Policies are selectively interpreted, explanations change depending on who you speak to, and once they decide to say no, meaningful conversation stops. Escalations lead nowhere. Transparency and basic customer respect are clearly not priorities. For a company of this size, the customer care experience is shockingly poor. If something goes wrong with your purchase, be prepared for a long, frustrating process with little to no resolution. I would strongly caution anyone buying higher priced items here. Once Best Buy has your money, you are largely on your own.

Bought cell phone, powerbank, charger, usb cable, TV, and all electronics here. Also, recycle old electric appliances, batteries here. Competitive pricing and has year end clearance sale. Earn $5-$10 reward certificate after accumulate purchase points.

It is really good