Frequently Asked Questions About Best Buy Milpitas
How do I check product availability at the Milpitas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Milpitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Milpitas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Milpitas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4229 reviews)
Thaddeus p
April 08, 2026
3 out of 5
I really don't like to give bad reviews so I'm just going to keep it at 3:00 but I went in there with a simple question about a new computer that I bought and they sent me to geek squad and charge me because all I have to do was reset my settings because they were out of date that's why my computer doesn't like you I was happy with that
Alicia D
April 03, 2026
5 out of 5
Geek squad Ray Dequina. Was very nice and helped me with my dash cam . Also the greeter was helpful too.
Tim L
April 01, 2026
3 out of 5
Didn't have what I looking for
Marc R
March 31, 2026
5 out of 5
Blew my mind at how much has changed and what Best Buy offers these days. I didn't realize. They have all the latest tech supplies plus much more. Friendly and knowledgeab staff.