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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Milpitas
How do I check product availability at the Milpitas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Milpitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Milpitas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Milpitas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4256 reviews)
Akanksha P
May 11, 2026
5 out of 5
helpful staff
Scott A
May 07, 2026
1 out of 5
Hardly any stock
Aakash K
May 04, 2026
1 out of 5
Pathetic from Best buy and then they crib thst Costco & Home depot are taking their business, stop being cry babies and better improve service
Appliance delivery & installation gone horribly wrong. First the appliance turned out defective so they had to reschedule for exchange, didn't take away the defective product at this time and said will take it back later.
But here comes the worst part, the installation guys took out the main door, detaching it completely to bringing in the refrigerator, and at the end they just left without putting that door back, as I stopped paying attention for a while. This is so unprofessional. Tried calling and they said they can't do anything about it
Just think from the customer experience standpoint, will I be willing to do any sort of business with you again?
Response from Best Buy
May 04, 2026
Hello Aakash,
Thank you for taking the time out of your day to provide us your review. This experience is so far from the kind of support we strive to provide. Having had your appliances arrive defective and then not putting the door back during installation is understandably not just disappointing but frustrating. We would greatly appreciate the opportunity to follow up here.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ZTbCyJ)
- Twitter/X (https://bby.me/NIrdzn)
- Instagram (https://bby.me/cAD1Eo)
When reaching out, please reference your Google Review 148790.
Daniel
May 04, 2026
1 out of 5
The legs were not in the box and when I called for support they said I picked it up in store and need to call the store. The store said in the fine print it says open box may be missing accessories.
I pointed out legs are part of the TV not an accessory.
My only option is to return to the store.
How sucky is that.
Response from Best Buy
May 04, 2026
Good morning,
Thank you for taking the time to share this with us. We understand finding that the open-box TV you purchased was missing the legs to it, wouldn't be welcome news. We'd like to look into this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/murFvl), Twitter/X (https://bby.me/UYwsxJ), or Instagram (https://bby.me/PHBzjd), and refer to your "Google review #148641" in your message.