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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Milpitas
How do I check product availability at the Milpitas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Milpitas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Milpitas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Milpitas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4160 reviews)
Imran B
November 09, 2025
1 out of 5
This review is not for just this location. It is overall for Best Buy. The return policy is ridiculous. Two weeks if you dont have membership. I bought a couple of DCASC inverters...not huge ones but just upto 750W. They didn't work. When I went to return them then I was told that oh...you cant return because its 2 days over two weeks and you dont have membership.
I bought one from Amazon for lesser price and it worked flawlessly.
I had gone to Best Buy to help support them as they employ people locally and I didnt want them to end up like Fry's but I guess they dont want my business.
Response from Best Buy
November 09, 2025
Hello,
Thanks for taking the time to share your feedback with us. We can understand finding the item you purchased didn't work for you and not being able to get an option to return it, isn't ideal. We'd like to look into this further with you to see if there may be any options.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/spk4x1), Twitter/X (https://bby.me/694nd1), or Instagram (https://bby.me/o3quz3). Please also refer to your "Google review #66980" in your message to us.
Gouri S
October 30, 2025
5 out of 5
Good
Victor V
October 19, 2025
1 out of 5
Order an item on line and got the notification to pick it up and when employee brought my item to the counter it was fully open. When I asked the employee what happen and why my item was open like some one went thru all he was able to say that that's how we receive packages from this brand. I was baffled by this incompetent response. So I asked him do all your Ninja products arrive this way and he proceeded to say yes all of them do. So either Ninja has lost its touch to package its items or best buy employees are looking to steel items. The manager was just as useless as the employee. I have reached out to Ninja corporate office and advised them of hiw their products are handled at this particular best buy. I definitely will not be ordering anything else from this best buy. Buyers beware.
Response from Best Buy
October 19, 2025
Hi, Victor,
Thank you for sharing your review with us. We want to ensure that we make every effort to provide our customers with the best experience possible while picking up orders at our retail locations.
So we can follow up on this with you, please send us a private message on Facebook (https://bby.me/kzuwgg), Twitter/X (https://bby.me/7lsxux), or Instagram (https://bby.me/cqd8af). Please mention "Google review 57958." Thanks!
Wallace C
October 17, 2025
5 out of 5
Is iPhone 17 available there?