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Frequently Asked Questions About Best Buy Mission Viejo
How do I check product availability at the Mission Viejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Viejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Viejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2462 reviews)
Marcus I
November 08, 2026
5 out of 5
Sick
kelli l
November 08, 2026
5 out of 5
Alexander R went above and beyond to help me find the right items.
EAM
November 07, 2026
3 out of 5
Seems that GeekSquad now is very limited on the services they provide
No cellphone battery placement or screen replacement
Response from Best Buy
November 07, 2026
Hello!
We want you to feel that your time, patience, and trust in us are valued. When you rely on Geek Squad for support, it's understandable to be disappointed if the repair services you need, such as battery or screen replacements, are not available.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/kRvZM0)
Twitter/X (https://bby.me/I65Hkq)
Instagram (https://bby.me/TBG7Xk)
Be sure to mention your Google Review number, #250651, in your message. Thank you.
Pantea S
November 01, 2026
5 out of 5
We purchased few appliances, Maaz was so professional, knowledgeable and super helpful!!!