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Frequently Asked Questions About Best Buy Mission Viejo
How do I check product availability at the Mission Viejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Viejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Viejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2453 reviews)
Phillip M
September 27, 2026
5 out of 5
Amazing Deals On Unlocked IPhones with Genuine Apple Parts
Alex
September 20, 2026
1 out of 5
Yall need new cashiers. Shouldn’t take almost 15min to check out.
Response from Best Buy
September 21, 2026
Good morning,
Thanks for sharing your experience with us. We understand having it take longer than expected to complete your purchase, isn't ideal. We'd be happy to ensure this is looked into further.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/I6yKMG), Twitter/X (https://bby.me/W6DmgG), or Instagram (https://bby.me/YGmjsP). Be sure to mention your "Google review 224882" in your message.
Depter
September 04, 2026
5 out of 5
Big nice store middle of nowhere but not a far drive
Jorge S
August 29, 2026
5 out of 5
Christian Duran was a lifesaver! He provided a five-star, red-carpet experience from beginning to end. He helped me return the Windows laptop I had purchased because it did not meet my needs, and then patiently guided me through selecting and purchasing a new MacBook Pro.
Christian was professional, knowledgeable, attentive to every detail, and incredibly patient throughout the entire process. He even accompanied me to Geek Squad and made sure I received the assistance I needed every step of the way.
Robert from Geek Squad also provided outstanding customer service and was extremely friendly and helpful.
I highly recommend Christian and the entire team at the Mission Viejo, California, store. I consistently receive excellent service there!