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Frequently Asked Questions About Best Buy Mission Viejo

How do I check product availability at the Mission Viejo Best Buy?
How do I check my order status?
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mission Viejo stores’ holiday hours?

Recent Reviews

4.1
(2335 reviews)
Alan S
May 22, 2025
5 out of 5
Knowledgeable salesperson
Short A
May 15, 2025
1 out of 5
I bought a laptop here in March. I used it twice before today, for a total of 20 minutes. Today, after 5 minutes of use, it overheated and shut down for no reason, and wouldn't turn back on. Took it in here. They would not take it back as their return policy is a 14 day joke. They wanted to charge me $200 to send it to the manufacturer (for 5 weeks). Or $180 to exchange it for one that works. The manager, Jimmy, said, "When you buy electronics, especially at Best Buy, you're taking your chances..." as if he was telling me they purposely sell defective laptops. STAY AWAY unless you like getting ripped off.
Beth P
May 06, 2025
4 out of 5
Odd location, needs another entrance. Employees very helpful
Aaron D
April 23, 2025
5 out of 5
Went to see about computer monitors I saw good option. Staff were friendly and knowledgeable!

About Best Buy Mission Viejo

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