Frequently Asked Questions About Best Buy Mission Viejo
How do I check product availability at the Mission Viejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Viejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Viejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2376 reviews)
Rick M
November 03, 2025
4 out of 5
A staff was very professional, but the repair section is understaffed.
Ryan G
October 17, 2025
5 out of 5
Honestly I miss Radioshack but Best Buy is doing a decent job of carrying the torch, needed some random TV power cables and they had them, saved me forcing a client to wait til Amazon get it to me.
Caleb R
September 25, 2025
5 out of 5
Nice people at geek squad thanks so much I know you have a hard job respect
Silent W
September 13, 2025
5 out of 5
My visit today was exceptional because of the service provided by Anton going above and beyond to find exactly what I was looking for. I had been searching for these speakers for a while, and finally was able to purchase them. I work in customer service and was very happy to see workers such as Anton who prioritize customer satisfaction as much as I do. I can’t thank him enough for his devotion to helping people.