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Best Buy Mission Viejo
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Mission Viejo
How do I check product availability at the Mission Viejo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Viejo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Viejo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2306 reviews)
Taylor H
January 12, 2025
1 out of 5
When my bf and i walked in we were greeted very nicely and someone at the front guided us to the go pro section. After guiding us, the nice gentleman said that Wade would be able to help us find a good fit for a go pro. He then recommended Wade since he works in that department.
Once Wade was done with a customer he went over to my bf and i and seemed very annoyed that we needed help. Wade then said “idk why that guy volunteered me to help u guys bc i was in the middle of something but whatever, what do u guys want?” We then asked for help on some go pros and had some questions but he was very short with responses. And after everything he seemed very upset about helping us out. We asked if he could hold it up at the front for us so that we can look for more items in the store. Before we could even finish our conversation he stormed off.
A couple minutes later we went back to the go pro section and was looking around for Wade to help us once again. My boyfriend had a few extra questions about the item before purchasing but Wade was no where to be found. We then asked a gentlemen at the register named Antonio to help us out. Antonio then proceeded to acknowledge we needed some assistance and took action immediately. Despite the experience my bf and i encountered, i wanted to let you guys know one your employee Wade wasn’t showing any interest in helping us out and was very rude to us.
Response from Best Buy
January 12, 2025
Hi, Taylor,
We appreciate you taking the time to share your review. We always want to provide you with a friendly and welcoming experience. While we are saddened to learn about the quality of service that you initially received from Wade, we are happy to hear that Antonio took the time to provide you with the level of service we expect and hope to provide. We would like to follow up with you and discuss your visit further.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64671194" in your message. Thanks!
Sincerely,
^April
Dave T
January 04, 2025
5 out of 5
Got mt router and 24 inch for TV.
Deng L
January 04, 2025
4 out of 5
Need more lights at the front door. Good service.
Karen V
January 03, 2025
5 out of 5
Great store, helpful staff.