How do I check product availability at the Modesto Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Modesto Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Modesto stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Modesto Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4344 reviews)
American s
August 01, 2026
1 out of 5
Every five seconds an employee was coming up and asking if we needed help finding anything. I felt like i was on a beach in mazatlan. No room to breathe or make a decision.... had to leave because it got soo overwhelming
Response from Best Buy
August 01, 2026
Hello,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #196659 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/kU34Gt)
• Twitter/X (https://bby.me/qem3Yk)
• Instagram (https://bby.me/eJgL5E)
RICK M
July 28, 2026
5 out of 5
Brain was Great going over everything I needed to know about Sony TV I purchased. Great Customer Service.
Shawn K
July 28, 2026
5 out of 5
My name is Shawn K.
Javier with Geek Squad was 100% on point. He is very knowledgeable patient and has phenomenal customer service qualities. He definitely is the best. He deserves a raise and a pat on the back. Thank you Javier for the best help ever .
Shawn K.
isaac g
July 22, 2026
1 out of 5
Worst customer service I’ve ever seen, they don’t even answer their own phones at this store anymore. Received the worst support when calling and was met with attitude and an unwillingness to help. Will never give these people my money again
Response from Best Buy
July 23, 2026
We understand the frustration when unable to get the help you were looking for. While Best Buy discontinued direct calling to our stores several years ago, our team is happy to assist you. For help, please reach out to us in a private message on Facebook (https://bby.me/hBkLDc), Twitter/X (https://bby.me/2j5JAR), or Instagram (https://bby.me/cI9aBN), and mention your Google review, 191932.