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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Modesto
How do I check product availability at the Modesto Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Modesto Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Modesto stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Modesto Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4363 reviews)
jay
September 24, 2026
5 out of 5
I’ve had a great experience with Andres at Best Buy. He is always friendly, professional, and extremely helpful whenever I visit the store. He takes the time to understand what I’m looking for and makes sure I get the help I need without feeling pressured. His excellent customer service and positive attitude really stand out. Andres is a great asset to Best Buy, and I truly appreciate all of his help!
Agripina S
September 16, 2026
5 out of 5
Great customer service
Jennifer S
September 15, 2026
5 out of 5
Great service! I bought a new Apple Watch (open box) and it didn’t come charged at all. Mackenna at the mobile desk was great and was willing/able to find a changing block for me to charge it up in store so I could check the battery health. She even checked on me while I waited for it to charge and offered to left me walk around to browse while i waited!
Sayan G
September 05, 2026
1 out of 5
Be extremely cautious with Best Buy's trade-in promotions and customer support.
During pre-orders, I bought two phones (Galaxy Z Fold8 and Z Flip8) under an advertised $820 trade-in promotion for my Galaxy Z Flip5. After processing, Best Buy credited only $400 ($430 after tax adjustments)—less than half of what was advertised and agreed upon.
The customer service experience has been unacceptable:
Unhonored Promises: I have written email confirmations from two separate agents acknowledging I am owed the full $820 credit. Mocking the same order online still shows the $820 quote, which I have documented with screenshots.
Bounced Emails & Time Wasted: After spending over 2 hours on the phone trying to resolve this, a support representative gave me a direct email address to send my proof. The email bounced back as invalid/undeliverable.
This is classic bait-and-switch pricing: lure customers in with high trade-in quotes, pay half, and stall with broken assurances and fake contact details.
Case Reference IDs: #500859510 and #500731982.