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Frequently Asked Questions About Best Buy Modesto

How do I check product availability at the Modesto Best Buy?
How do I check my order status?
My local Modesto Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Modesto stores’ holiday hours?

Recent Reviews

4.2
(4264 reviews)
Bun M
February 14, 2026
5 out of 5
It's as good as you'd come to expect from their company, great service and selection
Suzanne C
February 09, 2026
1 out of 5
didn't receive product, can't get around AI agent, when you finally do you speak to a customer service center and can't get store directly. Do not buy from them!
Response from Best Buy
February 09, 2026
Hello, Suzanne, Thank you for taking the time to reach out to us here and share your experience. We understand how important an order can be, and we would be happy to take a closer look into this with you. Please send us a private message or DM at the following Social Platforms with Google Review# 115039. Facebook (https://bby.me/ncozya) Twitter/X (https://bby.me/v0ko5j) Instagram (https://bby.me/gog17u) We look forward to assisting you there.
Kristen L
February 06, 2026
1 out of 5
Worst customer service and failure to take care of the customer! Bought a new fridge a few weeks ago and it has malfunctioned since receiving it- we have been going circles with the warranty and repair depts to get assistance for over 2 weeks now and still not receiving help or assistance and now I am stuck with a faulty fridge even after paying for extra warranties. I was informed if they found something it could be exchanged and now that it’s confirmed they won’t exchange it out because the soonest they could get out to see it was after the 15 day window- even with a voicemail indicating otherwise. I would have gladly paid the extra $500 Lowe’s was charging for the same fridge because at least they know how to take care of their customers and back their product when there is a confirmed problem.
Elizabeth
February 06, 2026
2 out of 5
Staff is great, but the prices are....high. Recommend comparing prices elsewhere.

About Best Buy Modesto

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