They could barely understand the questions i was asking and literally hung up on me after they failed to even answer basic in store questions
Response from Best Buy Outlet - Montclair
December 10, 2025
Hello and thank you for your review.
This is not the kind of customer service we strive to provide here at Best Buy. We'd like to follow up on this and make sure it gets documented in our system. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/803rg3)
- Twitter/X (https://bby.me/89xp7i)
- Instagram (https://bby.me/tws7vm)
When reaching out, please mention it is regarding your Google Review 84647.
Kindest Regards.
Annamarie Q
December 02, 2025
Excellent customer service!
And lots to pick from, or order new.
Hector S
December 01, 2025
The minute we walked in a customer service rep asked us if we needed help, they where professional and fast in providing us with our order.
Mi opinión es una lavadora secadora y estufa marca.sam ek servicios muy mal la garantía no sirve no más para vender no cubre todo