Best Buy Montclair Outlet

I was under the impression that outlet stores in general have better prices, but this one had higher prices on a washing machine than both home depot and lowes....scratching my head

BEWARE OF SCAM!!! Purchased Online Sent Here Unprofessional Outlet. Product NOT TESTED, Cancelled Sale and told Sorry. 3 hours and 70 miles in Fuel to be told F. U. WOW BEST BUY You've change. Not For The GOOD

Just bought this open box/used washer today. Dead on arrival. This is super unfortunate and a huge inconvenience for me. Told the sales person it still had powdered detergent from the previous person, but he didn't comment on that. I asked why it was returned and he assured me it works and they have a 2 week return policy. Spent 2 hours in traffic, saved $50 to install it myself, and found out I only saved $43 compared to buying it new at Lowes. I was doing some research on how to work the washer and found out mine is broken. Honestly, I wouldn't have mind the price difference for a new one compared to buying a used open box item, but the time and money spent to get this one, installing it, and now needing to return it and get another one is super inconvenient. I just wanted to buy a working washer without spending too much money. Turns out I should have gone to Lowes and spent the extra sales tax for a working one. Customer service was fine, i don't blame them for what happened, but this Best Buy Outlet should really change thier product testing before putting it back on the floor to sell - I will absolutely tell all my friends and family to avoid buying here. If the discounted price is only saving you a few dollars, it not worth the time and trouble if they buy a broken item. Will return tomorrow, or the weekend (i had plans this Friday and needed to wash clothes, this is just the worst timing for me).

Always someone knowledgeable to help whether it’s an appliance, keyboard or gift card! Thx!