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Frequently Asked Questions About Best Buy Montclair

How do I check product availability at the Montclair Best Buy?
How do I check my order status?
My local Montclair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Montclair stores’ holiday hours?

Recent Reviews

4.2
(3866 reviews)
Maria J
July 10, 2025
1 out of 5
Second time I go to the geek squad station and both times I have received bad service. Don't recommend bringing your Apple items here never have the parts have taken 2 different items and both times they make me waste my time only to say they don't have them in stock so I even though I call ahead to confirm before arriving. Then they dont even offer to order the part they just say to try a different store, even though Apple says they should offer. Waste of time.
Response from Best Buy
July 11, 2025
Hello, Maria, Thank you for sharing your concerns with your Apple Repair Support with Geek Squad. I can understand that waiting for parts during the repair process can be difficult. We would be glad to notate your concerns further at the Best Buy Corporate Social Resolution Team if you would like to reach out to us on any of our Social Media Profiles below with Review 13804. Facebook (https://bby.me/2rse1d), Twitter/X (https://bby.me/ehav7q), or Instagram (https://bby.me/bj18vr) Sincerely, ^ Tommy
robert n
June 30, 2025
5 out of 5
The brotha that helped me in the cell phone accessories area was great 👍 and when I need a new cell phone I will be back, sorry I forgot his name , but if you want great service in the mobile phone department, he will treat you right!
Christine R
June 25, 2025
5 out of 5
We had a fantastic purchasing experience, largely thanks to Riley in Customer Service. He was incredibly thorough and friendly, getting us all checked out with a new TV quickly. We really appreciated his patience and extensive knowledge of the products and services.
Maria F
June 17, 2025
5 out of 5
Geek squad and floor worker very helpful

About Best Buy Montclair

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