Frequently Asked Questions About Best Buy Montclair
How do I check product availability at the Montclair Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montclair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montclair stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montclair Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3913 reviews)
Kristen S
November 12, 2025
5 out of 5
Always helpful staff and knowledgeable! Best buy Montclair is the shizzy!
Diann l
November 11, 2025
1 out of 5
My husband and I bought a Toshiba tv and a five year warranty a couple months ago.I turned it on this morning and every channel had a white screen. My husband took it back they plugged it in and said there was blue dots around it meaning it had been dropped and accused my husband of dropping it. It was not dropped in was on the wall mount. How dare they accuse us of dropping it. So there for the WARRANTY IS NO GOOD. Needless to say my husband was not happy trying to explain it was never dropped. Rip off is all I can say and will never buy from Best Buy again.
Luis M
November 11, 2025
5 out of 5
Easy parking anda friendly staff
Al M
November 04, 2025
5 out of 5
Got a freezer and a new Galaxy 25S. In and out in an hour. Great service.