Un buen lugar, me gustaría una atención más personalizada y técnica para seleccionar el mejor producto
Bad experience on Black Friday. My only day off in weeks. Came in to buy a TV that I specifically wanted. Sales man said that for a bit more money I can get something better. Days later, when it arrived, I found out that it was TERRIBLE. Immediately called for a return and got the TV I ORIGINALLY wanted. Never trusting a salesman at Bestbuy. They wasted my time and talk out of their posterior.
Avoid the manager Chris at all costs. You can't miss him, the slim shady looking dude with bleached white hair trying to hold on to youth with the tip of his fingers.
He argues with customers, talks to you in a condescending manner and makes up policies to try intimidate you into not returning something. Don't believe me? Search other reviews with his name on here. Best Buy HAS to accept any return made online or ANY store so don't fall for the "you have to go to where u bought it" or "if you bought it online u have to ship it back" any store has to accept it. He just trying to manipulate his store #s
Response from Best Buy
December 16, 2025
Hi there!
Thank you for your review. We appreciate you taking the time to share your experience, although we truly wish your interaction had been a more positive one.
So that we can formally document your concerns and answer any additional questions you may have, please reach out to us in a message via Facebook: https://bby.me/tazd2k, Instagram: https://bby.me/fjv19c, or Twitter/X: https://bby.me/wl32sw. Be sure to mention your Google review 88881.
Anibal M
December 12, 2025
It was better than Amazon, because I was able to order and get the stuff the same hour.