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Best Buy Montebello
Services Offered
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Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5582 reviews)
Estela S
January 10, 2026
1 out of 5
I have tried to reach the Montebello Best Buy the last two weeks. The call keeps getting rerouted to their customer center. I bought a washer and dryer and purchased the additional warranty. They made a mistake on the policy and no one seems to be able to help. I’ve never had such horrible experience. The only helpful person was the manager Mary when I went in person. She said someone would contact me to fix it and they contacted me, but were not able to help. I call every other day and they keep telling me call back in a half an hour. Would not recommend you purchase anything there.
Rainbow T
January 08, 2026
2 out of 5
Many people were waiting in line, but there was only one cashier.
Gonzalo S
January 07, 2026
4 out of 5
Buen atencion en español
Kiana F
January 06, 2026
1 out of 5
Awful experience, tried to return an unopened item that I received as a gift and they just wanted to keep the money in any way possible. Trying to sell tons of items in exchange and when I said I just wanted to return they forced a restock fee even though the item is completely untouched inside the box. I told them I never opened it or even touched the item inside and they said "you could just be saying that", and then proceeded to open the item and touch everything. Like??? Anyways, I went to Best Buy Downey the next day and they were perfect, literally took my item and returned with no fees. I hope the employees who sucked here know I was able to do what they told me was impossible. Go to Downey instead!