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Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5699 reviews)
Ariam
July 10, 2026
5 out of 5
El personal muy capacitado y amable.
Blanca A
July 10, 2026
3 out of 5
The store is clean and the service was ok .I feel they could get more cashiers when ever there's more than 10 people in line that's the only thumbs down on my part.
Response from Best Buy
July 10, 2026
Hey there, Blanca,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/JMLDX2), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#185502"
Zihao L
July 05, 2026
1 out of 5
标题
Don’t buy any insignia AC.
I purchased this Insignia air conditioner, and after only two weeks of use, the water pump started making an unusual noise.
I sent it in for repair twice, but unfortunately, the problem was not found or fixed. It has now been almost six months, and the issue is still unresolved.
I understand that repairs can sometimes take time, but this experience has been very frustrating and disappointing. I have spent a lot of time waiting and bringing the unit back for service, but I still do not have a properly working air conditioner.
I hope Best Buy can improve the repair process and provide a better solution for customers experiencing similar problems.
Tron T
July 05, 2026
4 out of 5
This location doesn’t not get much foot traffic. Although I have been told that after 5pm is when traffic picks up. I wouldn’t know because I leave at 5pm