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Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5752 reviews)
J G
September 05, 2026
1 out of 5
They don't take any e-waste tvs above 48 inches despite their website stating the limit is 50
Response from Best Buy
September 05, 2026
Hello,
Thanks for taking the time to write a review. Not being able to recycle an item that fits the website standards advertised can be frustrating, so we understand your disappointment. We'd like to hear more about this. Please reach out to our team on social media. Please include Google Review 218550 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
nisa A
September 04, 2026
1 out of 5
Horrible they are consistent when it comes to wasting your time. Second time losing a lot of money due to their lack of time management
Response from Best Buy
September 05, 2026
Hi,
It's unfortunate your experience was a negative one. We would like to hear more about the concerns you have and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 218254 in your message to us.
X: https://bby.me/5gcVH7
Facebook: https://bby.me/c6C7lG
Instagram: https://bby.me/Z9HOh9
Yating
August 30, 2026
5 out of 5
去给孩子买电话手表，没现货
Eugenio M
August 30, 2026
2 out of 5
Vine a comprar unos audífonos cuando hice fila avía 2 filas uno era de artículos que regresan entonces ya me tocaba a mí y solo por que no soy güero no me pasaron a mí la cajera llamó al güero que estaba en la otra fila ya me tenía que llamar a mi yo sabía que ya me tocaba ya iba para la caja cuando la cajera me dijo que esperara que iba a pasar la otra persona yo obviamente me moleste dije que acaso mi dinero no vale no mismo que el del americano no puede ser que pasen estas cosas esto se tiene que acabar nunca subestimes una persona por su apariencia de latino humilde por que puede tener más que el otro que prefiere la gente discriminadora