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Best Buy Montebello
Services Offered
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Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5292 reviews)
herbert y
January 10, 2025
2 out of 5
Had a really poor experience at the store. I think this will be my last purchase at Best Buy. The Montebello location lost my laptop when it was out for repair. When I called back, they said it didn’t come in yet. No one bothered to check even though it was over a week when it was supposed to have come in. I called a few weeks later and I couldn’t get anyone to return my phone call. I called many times and they did a poor job of responding to me. After this experience, I think I’m gonna call it quits and take my business elsewhere. They issued me a store credit and would not refund my money.
Response from Best Buy
January 11, 2025
Hi, Herbert,
Thank you for your review. I am sorry to hear about the issues you've faced with your PC service at our Montebello, California store. I understand that your interactions with Best Buy may not have been positive, and this is certainly not the experience we would want you to have. Thank you for your feedback as we're continually working to improve our services and customer experience.
So that we may properly document your feedback and address any additional concerns you may have, please reach out to us by sending a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. Kindly include your full name, email address, and phone number. Also, be sure to mention your Google review 64665645.
Kind regards,
^Pre
Ricardo D
January 10, 2025
5 out of 5
Everything is easy to found,clean and organize store.
Video A
January 05, 2025
1 out of 5
Website says they have "two in stock". I get there they try to upsell me by saying there's no more left.
Response from Best Buy
January 06, 2025
Hello,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64647443 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Rosalie F
January 05, 2025
5 out of 5
Looking for a reasonably priced dishwasher, set in oven, and tabletop stove. Prices were too high.