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Best Buy Montebello
Services Offered
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Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5203 reviews)
Mario G
October 08, 2024
2 out of 5
We have been waiting for assistance on tv for more than 30 min when finally getting our turn the guy rush because they almost close the store, I buy the tv and vaccum and other things, Almost get out and let everything but because this bad customer service, finally buying all, but I have never return this store. poor customer service, my wife filling bad in a moment y decide to sittings on empty chair that no body need a that moment front of celullar desk, and one of the associated tell her that no sitting there that is only for customers of phone but tell here in bad manner.
never come back.
Response from Best Buy
October 08, 2024
Hello, Mario,
We certainly understand how you are feeling after a negative experience while waiting for assistance at the store. We would be happy to look deeper into this with you. Please contact our team by sending a private message through social media, so we can better assist you. Make sure you include your Google review in your message: #64286230.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Roberto P
October 07, 2024
5 out of 5
Muy buena atención, orientación y stock de productos.
Robert N
October 03, 2024
4 out of 5
Not what it used to be, but it's still a solid tech store
Rustin M
September 30, 2024
1 out of 5
Unfortunately another reason to avoid Best Buy and use Amazon. Horrible return policy: max 15 days even for fully packaged items, with receipt, ID and personal account history. Didn’t even offer store credit. Poor customer service
Response from Best Buy
September 30, 2024
Howdy, Rustin.
Thank you for taking the time to leave your feedback with us. We would like to formally document your experience, and do what we can to further assist you. To connect with a live representative you can contact us through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64260548. We look forward to hearing from you.
Thanks,
^Jason