Frequently Asked Questions About Best Buy Montebello
How do I check product availability at the Montebello Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montebello Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montebello stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montebello Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5491 reviews)
Gustavo I
September 12, 2025
5 out of 5
Gran lugar
Jeanette V
September 12, 2025
5 out of 5
Great experience no problems
Linda P
September 11, 2025
3 out of 5
Came to this place wanted to recycle my sister fax machine, some people here is nice and I had a bad experience with the guy at register. He was being rude.
Response from Best Buy
September 11, 2025
Hi, Linda,
Thank you for taking the opportunity to share this with us. We appreciate you choosing to recycle responsibly and can imagine what you and your sister's experience was during your visit. This is not what we want for those looking for assistance and request that you reach out to us via Facebook (https://bby.me/f9mwye), Twitter/X (https://bby.me/pg5plu), or Instagram (https://bby.me/jgucz2) so that we can look into this further. When reaching out, please mention Google Review 42327 so that we can tie it to your post here.
Tony L
September 10, 2025
1 out of 5
If you go to shop at Best Buy Montebello just be careful and you buy refrigerator brand new but they was delivered to you was defected one be careful anyone go to shop Best Buy and they will not help customer dump down
Response from Best Buy
September 11, 2025
Hello Tony!
Thank you for giving us a review. I can understand the problems a defective fridge can cause you. I'd like to see if I can help! To connect, you can find us at a Social Media platform listed below and reference Google Review #41877 in a private message to get started.
Facebook (https://bby.me/vcdbi9)
Twitter/X (https://bby.me/hkmye2)
Instagram (https://bby.me/h3bxtr)
Thanks,