The manager Patrick at Customer Service was extremely rude, unprofessional, and unwilling to provide any type of customer service in my shopping experience. I don’t understand why employees or “managers” make it their personal mission to deny your simple requests with no willingness to provide a solution. He stated several times that he had the ability to fulfill my request, but he simply didn’t feel like it. I’ve worked in retail for 5 years and this is nothing but lazy behavior from the manager. This should be brought up to their upper management and he should be fired immediately!
The customer service manager Patrick was extremely rude, unprofessional, and unwilling to provide any type of customer service in my shopping experience. Will never shop at this location again, I don’t understand why employees or “managers” make it their personal mission to deny your simple requests with no willingness to provide a solution. He stated several times that he had the ability to fulfill my request, but he simply didn’t feel like it. Embarrassing image for Best Buy! Luckily I was able to go to Santana Row Best Buy and they took care of what I needed.
Excelente tienda de Tecnología.
Easy access and very helpful staff. I was shopping for a microwave oven, and one of the associates gave me enough information regarding different brands and how they fit in the existing opening.