Waited 30+ minutes to buy a monitor, and was sold an HMDI - USB-C cable that did not work, so I had to return to the store to do an exchange.
Most of the monitors were sold out that I looked at, so the order had to be shipped. I was called "boss" half a dozen times by the man selling it to me. I tried finding some redeeming aspects of my trip.
Manmeet S
February 01, 2026
It is a fine store with ample parking and good location. The recycling TV size limit (50 inches of less) at store is not green earth friendly. They are out to make money from users in a pathetic manner. Customer service is also of no use as they don't point this out upfront; so very deceptive practices.
I went to this Best Buy after having a rough experience at the Santa Clara location. The service was so much more helpful at this location. The staff was kind and patient with all my questions and requests, especially Mohammed who was the sales associate who checked me out.
If you are not a computer person, join the geek squad for the price. What you save over the year is so wearth it. Saved $200 on my F/U. Should have just took it to them dammit.