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Best Buy El Camino Real
Services Offered
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Frequently Asked Questions About Best Buy El Camino Real
How do I check product availability at the El Camino Real Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Camino Real Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Camino Real stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Camino Real Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4901 reviews)
Johan F
January 01, 2026
2 out of 5
Sassy employees
Response from Best Buy
January 02, 2026
Hi, Johan,
Thanks for taking the time to leave a review. This is far from the perception we want our customers to have when interacting with our employees.
If you would like assistance on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #98812” when reaching out to us.
Vanessa R
December 31, 2025
2 out of 5
I came to this best buy to test out eink readers/ note taking devices. A lot of the employees seemed like they were trying to avoid me when I needed to ask someone for help looking for the devices. Once I found them, the stylus connected to the devices were either missing or broken!!
Response from Best Buy
December 31, 2025
Hello, Vanessa.
Thanks for your review. This experience foes not align with the level of service we strive to provide. We never want our customers to feel overlooked. We'd like the chance to follow up here. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/33rz5a)
- Twitter/X (https://bby.me/1rsv47)
- Instagram (https://bby.me/zbhowc)
When reaching out, please reference your Google Review 98519.
Kindest Regards.
Jalal
December 29, 2025
5 out of 5
I went to Best Buy to get a laptop for my son’s 10th birthday. I was stressed because my budget was tight and I wasn’t sure I could make it work.
Timothy really saved my day. He has a good personality and actually cared about helping. He listened, understood my situation, and worked with my budget instead of pushing expensive stuff.
He helped me find an option that made sense for my son and somehow made the impossible possible. The whole experience felt easy and human.
I walked out relieved and happy, knowing my son is getting a great gift. Timothy is a real value to Best Buy. He’s indeed a great guy that cares about customers. Thank you sooo much, Timothy.
You’re the best!
haaris m
December 28, 2025
5 out of 5
Great efficient folks to install my dash cam. Was in and out in an hour.