Frequently Asked Questions About Best Buy El Camino Real
How do I check product availability at the El Camino Real Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Camino Real Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Camino Real stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Camino Real Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4739 reviews)
Brandon C
April 10, 2025
5 out of 5
Helpful staff. Always have what I need.
Steve G
April 05, 2025
1 out of 5
Don't go.
Response from Best Buy
April 05, 2025
Hello, Stephen,
Thank you for taking the time to leave a review. We're concerned to hear that your interaction at one of our Best Buy stores may not have been a positive one. We're always striving to provide the best possible experience for our customers, and we'd be happy to know more details about your visit.
To ensure we address any additional questions or concerns and accurately capture your feedback, please send us a message with your full name, phone number, and email address to any of our social media links below. Additionally, be sure to include your Google review 65012470.
Facebook: facebook.com/BestBuy
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Twitter/X: twitter.com/BestBuySupport
Kind regards,
^Pre
Bahrom A
April 04, 2025
5 out of 5
Great selection and polite staff! Found everything I needed quickly and easily. A reliable place for tech shopping.