Probably the worst BestBuy I have been to.
I have been to other BB stores around California (Woodland, Roseville, Sacramento, Rocklin, Salinas, Gilroy, etc) and this location out runs them all with the worst customer service at all levels from the check out team, floor folks to managers.
They will not work with you and make you feel that the mistake is yours and yours to fix, very condescending, very talk you down attitude, even discriminatory.
They had the audacity to tell me that they couldn't help because the only thing that was different was the color of the product I chose and that particular color was not in sale or promotion. This was just one example of multiple instances with these types of interactions.
I will avoid buying here or trying to get support from this store.
Best Buy corporate should take a closer look at this store’s work culture, employee relationships, customer satisfaction, ethics, and overall storewide performance and compliance.
Oh and their bathrooms are a nasty and dirty mess too.
They don't honor there price match if u see it on there site buy it then cause they don't honor there own price
Great service at the cash register