Best Buy El Camino Real

Bought a washing machine here today. Jose and Mohammed were very friendly. Jose and another associate wrapped the washing machine with bubble wrap and helped me loading the washing machine into the car. Great customer service, well staffed, and very quick support.

Good place for shoping , theur best thing is that they are transparent and you can install your car sterio , subwoofer from here , they chargw $199 for instalation. Service is good. I will recomend everyone.

I made an appointment to replace a phone battery. I showed up 5 minutes before my 2:20 appointment and was told that the person who would do it was "on a lunch break" and would be back around 2:30. I waited 10 more minutes before the person up front (who was apparently not actually a Geek Squad member) went back to talk to this Geek Squad employee, and then came out saying "they'd have to reschedule". No one could be bothered to give me a quick call before I wasted 30 minutes of my life? No one could simply take my phone and information? I will certainly never be back to a Geek Squad, and I will malign its name forever and indeed Best Buy itself.

I visited Best Buy on August 13 to purchase a television. During the payment process, I encountered a problem with my bank that took two days to resolve. I was very fortunate to be assisted by Andrew. I was truly impressed by his patience, attentiveness, and friendliness throughout this entire process. Although my English is limited, Andrew never dismissed me or left me to deal with the problem alone. He treated my concerns as if they were his own and did everything he could to help me resolve them. I am sincerely grateful to Andrew for his exceptional help and outstanding customer service. He is a wonderful representative of Best Buy.