Frequently Asked Questions About Best Buy El Camino Real
How do I check product availability at the El Camino Real Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Camino Real Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Camino Real stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Camino Real Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4843 reviews)
Chrissie T
October 15, 2025
5 out of 5
The worker was very nice. Had lots of patience answered all our questions very polite and sweet. Helped us get the best product we were looking at. Helped us to get the best price. The service was very great we'll be back again. Environment was good
G123 P
October 13, 2025
5 out of 5
Well laid out departments with plenty of room to shop.
Tuisku
October 12, 2025
5 out of 5
The neighbourhood best buy. Nothing too special but everything works. Good HiFi demo space with interesting new products.
Meng P
October 12, 2025
3 out of 5
The shop is good but the staff is not nice and helpful enough. We bought a new Mac and want to get a trade-in as well. But we didn’t get any support when we were blocked during cleaning the user information in old system. And they asked us to be the queue to get my pick up done again. Won’t come back to shop in the store maybe only delivery in the future.
Response from Best Buy
October 13, 2025
Hey there, Meng!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while trying to trade in your device. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #55021" for reference. You can find us here:
Twitter(X):
https://bby.me/ksx07k
Facebook:
https://bby.me/499oi4
Instagram:
https://bby.me/mdtd6m