Terrible customer service. They somehow doing everything they could to prevent me from getting a gift receipt, I don’t understand why. If someone from best buy is reading, can you confirm Best Buy is not giving gift receipt anymore for online purchase? Will change to 5 star if this is true
Response from Best Buy
September 09, 2025
Good Afternoon, Lewis.
Thanks for reaching out. I can understand how the situation you described can cause frustration. To provide some clarity, we do not provide gift receipts for online purchases. Only in-store purchases processed by our POS system. We hope this helps!
Hannalore D
September 05, 2025
Best Buy in Mt. View, CA is an excellent store. Great customer service, clean store, easy to buy items online and pick up in store!
Robert C
September 01, 2025
Great service also the second time around - would recommend highly for dash cam installation
The staff was accommodating