Frequently Asked Questions About Best Buy Murrieta
How do I check product availability at the Murrieta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murrieta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murrieta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2619 reviews)
AmandaLynn M
February 27, 2026
5 out of 5
Getting the membership is so worth it. Returns are fair and easy. Wendy, Mike, and Joe are all so friendly and helpful
Yami S
February 26, 2026
5 out of 5
Ecelente atención
ANTHONY
February 23, 2026
1 out of 5
Went there about 3 weeks ago and the manager was very rude! Don't go to this best buy they are awful!!
Response from Best Buy
February 23, 2026
Hi, Anthony,
Thank you for taking a few moments to leave us a review. Encountering a rude manager in a store can be really frustrating, so we appreciate you giving us this feedback. We'd like to hear more and see if we can assist in some way. Please reach out on social media. Please include Google Review 121031 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kouri P
February 21, 2026
1 out of 5
I loved waiting in a customer service line for 30 minutes to literally buy just one cable because they didn't have a checkout open and for some reason though it would be a great idea to have one person at customer service handle everything. Even though at least 5 employees were just standing around doing nothing. I've worked at best buy in the past. They were register trained, and they could have helped the 5 angry people in line with me.