Christopher D
July 20, 2026
Promises through the Best Buy membership that repairs would be covered but end up having to pay a deductible or pay geek squad to fix something that was supposed to be covered when you try to speak to a manager about this they just ignore you or tell you it’s up to their discretion what they cover . I will not be renewing my membership I do not recommend the geek squad. Very poor experience.
Great experience and great service when releasing Pokemon. I tried to avoid Best Buy’s cause they open at 10 but this Murrieta Best Buy just makes it very welcoming. Manager is dope I wish I knew his name but always comes out to hype us up and talk with us.
The person that helped me find what I was looking for was very knowledgeable and interested in helping me with all my questions and concerns.
My son came here to test out the feel of different laptops he was considering to fulfill our promise to buy him a laptop for his graduation. There were lots of floor models for him to try out different brands and sizes. Lucky for us, he liked one that was on sale last week. We met him here on Friday to make the actual purchase. Bethanie was very knowledgeable and helpful in making his final selection and, after a small scavenger hunt to find the exact laptop in their scattered inventory, very continuous in ringing us up and getting us on our way. Thanks for a great experience, Best Buy.