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Frequently Asked Questions About Best Buy Murrieta

How do I check product availability at the Murrieta Best Buy?
How do I check my order status?
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Murrieta stores’ holiday hours?

Recent Reviews

4.2
(2701 reviews)
e z
October 15, 2026
1 out of 5
Bought a $1k computer and monitor. Immediately, it didn't communicate with the new monitor I bought, so I exchanged the monitor. That took time. During this time, I found that the microphone didn't pic up much of my voice and the mousepad had dead spots and the cursor would stop scrolling. Tried to exchange it for a functional computer that would connect to my new monitor, but customer service said that I had to go through the manufacturer since I didn't pay extra for a functional, working product. Now if I want to working computer, I would have to pay to ship it and wait for it to process instead of simply exchanging it. The policy should be standardized to extend the return policy for products beyond a 1k and a guarantee should not be an upcharge.
Martin L
October 13, 2026
5 out of 5
Best place ever
Bobby
October 11, 2026
5 out of 5
very helpful
Rich Z
October 08, 2026
2 out of 5
Purchased washer/dryer set back in April when I only came for a washer. They had a promotion but was still hesitant to spend $1k more than planned. The sales rep enticed us by saying that we'd get a $100 rebate through state programs and that I could probably sell my good working dryer for at least $200. Well...rebate application was denied as they don't do rebates for the model i purchased and our old working dryer is still sitting in our garage not selling even for $150. So be careful when they try to "sweeten deal". They're just trying to bait customers.
Response from Best Buy
October 08, 2026
We appreciate you taking time out of your day to share feedback. Expectations around promotions, rebates, and potential savings can play an important role in a purchasing decision, so it is understandable to have concerns when the rebate program did not apply to the model purchased and the expected resale value of the previous appliance did not materialize. Please reach out to us in a private message on our socials: Facebook (https://bby.me/h30mAQ) Twitter/X (https://bby.me/l60qRw) Instagram (https://bby.me/XeUg6J) Please mention your Google review #232031, so we can review this further with you.

About Best Buy Murrieta

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