Great knowledge and very helpful
Bought a $1k computer and monitor. Immediately, it didn't communicate with the new monitor I bought, so I exchanged the monitor. That took time. During this time, I found that the microphone didn't pic up much of my voice and the mousepad had dead spots and the cursor would stop scrolling. Tried to exchange it for a functional computer that would connect to my new monitor, but customer service said that I had to go through the manufacturer since I didn't pay extra for a functional, working product. Now if I want to working computer, I would have to pay to ship it and wait for it to process instead of simply exchanging it. The policy should be standardized to extend the return policy for products beyond a 1k and a guarantee should not be an upcharge.