Frequently Asked Questions About Best Buy Murrieta
How do I check product availability at the Murrieta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murrieta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murrieta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2659 reviews)
Saif N
June 23, 2026
5 out of 5
Went there for a return before closing. Danny/David im not sure what his name is 😅 Was understanding and didnt rush us, and he was funny and made the process simple fast and easy, kudos to you and im sorry again 🤣🙏
Alan E
June 23, 2026
2 out of 5
Joe in electronics was helpful and knowledgeable. The washer and dryer were delivered as promised. The TV delivery was delayed 5 days. We leave on vacation in 6. Try I dare you to speak to a human in the store. You get AI that can answer questions you know the answer to. Then after that grilling you get Joy or Mary inn the Philippines who can’t forward you call take a message or send an e mail to an employee. Useless. I forgot why I had not shopped at Best Buy in years, now I remember. It will take me years before I come back again.
Response from Best Buy
June 23, 2026
Hello,
Thanks for sharing your recent experience with us. We understand after a good experience with Joe and your washer and dryer delivery, having your TV be unexpectedly delayed isn't a welcome situation. We'd be happy to look into this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/WHFuDo), Twitter/X (https://bby.me/PQJabh), or Instagram (https://bby.me/RUBGxC), and refer to your "Google review #176395" in your message.
XenoQuane
June 19, 2026
2 out of 5
Dead. Empty. Employees don’t care.
Response from Best Buy
June 20, 2026
Hello,
It can be really disappointing when you don't get the experience you were hoping for. If you are in need of assistance or want to formally document your review, please reach out with a message on social media. Please mention Google Review 174790 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Robin P
June 17, 2026
5 out of 5
Great service, kind and knowledgeable staff, appreciate the care they take with customers.