Frequently Asked Questions About Best Buy Murrieta
How do I check product availability at the Murrieta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murrieta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murrieta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2663 reviews)
Tom D
July 05, 2026
4 out of 5
Good service
... look for sales... somewhat unorganized... online it said they were out of a coffee maker...went to the store and there were some
linda d
July 04, 2026
5 out of 5
Staff, extremely patient and reliable to find what I need
Noah C
July 01, 2026
1 out of 5
Corporate and corporate owned stores appertly do not honor the same price🤷🏽♂️ they were willing to sell the product that would have been picked up there.... yet they supposedly could not sell at store for said honored price over the phone with live rep but at much more expensive cost.... this confusing "policy" needs to be addressed and fixed....so that other do not waste their time
Response from Best Buy
July 01, 2026
Hello Noah,
Thank you for sharing your review. We appreciate you taking the time to describe your experience. It sounds like there was confusion regarding the pricing that was available for the product and the options presented when purchasing through different channels. We understand how frustrating it can be when the information provided does not appear consistent and leaves you unsure of the best way to complete your purchase.
Your comments regarding pricing, store purchases, and pickup options are important, and feedback like yours helps highlight areas where the customer experience can be improved. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/MnCB3S)
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When reaching out, please reference your Google Review 180978.
Saif N
June 23, 2026
5 out of 5
Went there for a return before closing. Danny/David im not sure what his name is 😅 Was understanding and didnt rush us, and he was funny and made the process simple fast and easy, kudos to you and im sorry again 🤣🙏