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Frequently Asked Questions About Best Buy Murrieta

How do I check product availability at the Murrieta Best Buy?
How do I check my order status?
My local Murrieta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Murrieta stores’ holiday hours?

Recent Reviews

4.2
(2632 reviews)
Landon N
April 11, 2026
5 out of 5
Always coming here for anything electronic related at all. Recently dropped off a broken TV for recycling. It was too large for them to normaly accommodate but that were able to accept it since it wasn't a huge difference. Customer service was fast and very friendly and helpful. Thank you best buy
alex t
April 09, 2026
5 out of 5
Excellent experience, Appliance manager Joe is knowledgeable and trully cares about his customers. Will continue to do business in this store!
Shaylee S
April 07, 2026
1 out of 5
Husband purchased an open box tv for himself on his birthday. The delivery was rescheduled 4 times. My husband went in-person to Best Buy Murrieta today to request to pick up the tv himself. After waiting in the store for over an hour today, the store manager told him they will never be able to deliver the tv to him because “it is stuck” at the warehouse forever and the only options are a refund or to purchase the same tv for double the price he paid. What?! So the tv is stuck at the warehouse for eternity for reasons unknown? If shipping is delayed, that’s fine. He just wants his tv. Whether it be next week or next month, that’s would have been fine. Instead they tell him there’s no way it will ever be delivered to him for unknown reasons. They didn’t offer him a similar deal, some store credit, a little gift card? Something? Best Buy is a major corporation this isn’t a mom and pops shop we purchased the tv from. What I think happened is they under priced the tv and are making excuses. They’re probably going to get that tv back and sell it for double. Extremely unprofessional and unacceptable. Shady!! Waste of so much of his time in-store, dealing with the delivery people calling him at 5 and 6 in the morning. This is some shady stuff Best Buy Murrieta .
Matthew S
April 07, 2026
1 out of 5
I bought a tv here open box deal. They said would be delivered a week later or so. Tv never got delivered so we rescheduled it. It ended up getting rescheduled 4 times. I go back to the store to request a in store pick up. After like a hour I was told that they knew the tv was “stuck” at the warehouse and was told they knew they couldn’t deliver it or bring it back to the store. I was issued a refund but I was extremely pissed off because it was a massive waste of time. I didn’t want the refund I just wanted the tv that I bought. Why even sell the tv if they can’t deliver. Absolutely ridiculous wasted my damn time

About Best Buy Murrieta

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