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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3231 reviews)
Ken R
October 11, 2026
1 out of 5
Absolutely horrible service. It was closing time and we had just negotiated a deal. We went to get our truck and they were all pissy about it. So we left and purchased online.
Response from Best Buy
October 11, 2026
Hello!
Thank you for taking the time to provide your feedback. We understand this isn't the experience that you expected while making a purchase in-store. Our team is happy to address this for you, as we strive for the best customer service every time. Please send us a message via social media. Our team can be reached on any of the following platforms:
Facebook (https://bby.me/ugdhgh)
Twitter/X (https://bby.me/9srm7q)
Instagram (https://bby.me/QIcF8p)
Please mention your “Google Review #233726” when sending us the details on social media.
Fernando V
October 07, 2026
5 out of 5
Fantastic!!
Diana R
October 04, 2026
1 out of 5
Atienden horrible puros estupidos hablando por radio y murmurando deberían cambiar el personal.
Honest R
October 02, 2026
1 out of 5
One of THE WORST bestbuys in the valley. Everyone becareful of the manager here. I would have taken a picture but my phone was messed up and went here to get a phone.Ryan hispanic guy with glasses loves to use narcissistic practices to customers and gives you a bad taste when you tell him you don't want to apply for the card. Once you decline he will treat you like you don't deserve to shop here and conversates in Spanish to his coworker of how low class I am and honestly I don't speak Spanish but I understand and honestly very low for a person to do that