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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3220 reviews)
Melanie M
August 19, 2026
5 out of 5
We had the best experience at the Northridge location. Every interaction with an employee was great, they were knowledgeable and professional.
Hafizullah Y
August 04, 2026
5 out of 5
Good place for shopping electronics
John V
July 26, 2026
5 out of 5
Good customer service, knowledgeable staff
Zachary W
July 20, 2026
1 out of 5
I purchased a Canon EOS R50 camera from this store. While that experience was perfectly fine, what wasn't is that the employee purposely lied to me about the protection plans and what they offer. They told me that the 4 year protection plan allows you to return the camera with the plans length for store credit. Sounds great right? Well after reading the actual terms of the plan on Best Buys website later did I realize they completely and flat out lied to me (for quota I imagine). This isn't a feature of their plans at all and the plans themselves are much worse than advertised. Be very wary when they try to sell you the protection plans, you can buy one later within a number days for most things even after you purchased the product should you believe a plan is worth it. If you ended up getting scammed like me, just know you can cancel the plans in store or online for a full refund within 30 days.