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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3136 reviews)
Bella N
October 29, 2025
5 out of 5
I am grading 5 star for Natalia in Northridge .She fixes my laptop problems very well for two times.
Daniel D
October 28, 2025
5 out of 5
Encontré lo que buscaba aunque solo tenían 1 y me dejaron cambiar otra cosa sin pronlema
Serhii L
October 27, 2025
5 out of 5
“I recently visited Best Buy to ask a few questions about home appliances, and I have to say, the experience was fantastic. The staff was incredibly knowledgeable—they answered all my questions, showed me all the options, and explained everything in detail. They even offered me the best deals available. I ended up buying everything I needed and left feeling really happy. Highly recommend!”
Ivan P
October 25, 2025
1 out of 5
I regularly would make purchases at Bestbuy. However, after finding out recently that the return policy for some items has been reduced to 14 days. I will not be shopping there anymore. The item I bought was a few days after - 17 days. The store manager said nothing could be done and said good luck selling it somewhere. Pretty unpleasant experience. It’s unfortunate because I prefer to see it in person, but when Amazon still has the typical 30 day return. I’ll just be sticking to that instead.
Anyway - beware of the 14 day return policy now. It’s no longer 30 days.
Response from Best Buy
October 26, 2025
Hi Ivan,
Thanks for sharing this review. We can understand your disappointment if you weren't able to return your product or weren't aware of our return policy. You can find more information on it right here:https://bby.me/yly8b4. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/mprmng), Twitter/X (https://bby.me/napce1), or Instagram (https://bby.me/4gvayc). Please include the Google Review reference number #60712 when reaching out.