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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3084 reviews)
Joseph M
May 23, 2025
4 out of 5
Props to all bestbuy workers here except Milad. Straight up lied to me about item availability to my face. Came in for an item, he says there’s none left, next customer in line gets several of the item I came for. Thanks for wasting my time Milad.
Luis M
May 17, 2025
1 out of 5
Heavy set Latino at the front entrance needs training on Customer service.
He also plays the roll of a cashier. His other partner was asked by my cousin where specific gift cards where and instead of walking over to see if there were any he just pointed from across. I'm glad Staples showed me to walk the Client over and find a solution. They seemed bothered by us asking for assistance, I told my cousin for us to just go to Vons. BestBuy sit them down and have them watch Customer service tutorials or have them in the warehouse not dealing with people
Stanford “
April 26, 2025
5 out of 5
I guess the truck showed up full! Over the years, for me Best Buy had turned into the place where I went to pick up my Samsung.com orders. This store had full shelves, employees working, and it felt like the Best Buy of yesteryear. I need a new 80in Samsung, maybe I'll hit this store up first!!
Luis C
April 18, 2025
5 out of 5
Great assistance from the folks when I needed to make a return!