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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3067 reviews)
Derpin D
March 16, 2025
1 out of 5
DO NOT SHOP HERE THEY WILL STEAL YOUR MONEY.
I bought a PC and returned it. Got my money back and then they charged my card again a few days later. I went to the store and they said to dispute it with my bank. No accountability, no way of actually helping. I am currently filing a police report because these people are absolutely crooks and I hope I can save someone else from getting robbed like I have. I will never shop at a Best Buy ever again.
Response from Best Buy
March 17, 2025
Hello and thanks for reaching out on Google, Derpin.
We understand the frustration of an incorrect charge and would like to review this for you. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64934680.
Kindly,
^Graham
Dennis S
March 06, 2025
1 out of 5
Poor service, poor, knowledge of the products, poor inventory
Response from Best Buy
March 06, 2025
Hello, Dennis,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64895347 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Myda L
February 23, 2025
5 out of 5
Very helpful staff
Mario M
February 21, 2025
1 out of 5
Customer service sucks.
Response from Best Buy
February 21, 2025
Hello, Mario,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64839485. We look forward to working with you.
Regards,
^Aaron