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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3019 reviews)
Jean
October 21, 2024
1 out of 5
Do not buy a TV from this store. Salesperson Julian sold us a defective open box for $700 with 2 year warranty and plus membership. We took it back within the week and the store manager would not even exchange it. He said that since there were fingerprints on the tv and we threw away the box they are not liable. I have never left a bad review for anyone in my life. This one takes the cake. I'm about to call and complain to their corporate.
Michelle B
October 11, 2024
5 out of 5
Helpful & friendly team. (:
Eric W
October 05, 2024
5 out of 5
I bought a camera security system for a house at this location. Both of the staff members that helped me were very knowledgeable about the technology and how to properly install it within a house.
onefoul 1
October 01, 2024
1 out of 5
So I ordered a 55" TV on line waited a week to have TV delivered to the Northridge Store. Picked up TV got it home opened it up and the corner was broken and the screen as well. On line it says they have TV in stock, they are going to exchange it, now I have to wait an additional 3 days. Not pleased at all then there is a 12 hours window at the moment as to when then are going to deliver it to my house. I believe they should have done this same day or next highly disappointed won't be doing this again. Unfortunately they have monopolized electronics market because I would probably never go there again with the way they have handled this situation mind you it's paid for already, and this is how we are treated.
Response from Best Buy
October 01, 2024
Hi there,
Thanks for sharing this review with us here. I hate to hear that your new TV was damaged when you got it home, which I understand would be frustrating, though I'm glad to hear it sounds like you were able to get an in-home exchange scheduled. We'd be happy to discuss this further with you if you'd like to share any additional feedback or need any further assistance with this. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64264294 so we can assist.
Thanks,
^Caleb