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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3191 reviews)
Betty O
May 15, 2026
1 out of 5
I purchased a computer through BestBuy.com less than 60 days ago, and it is already shutting off several times a day. I use this computer for work, and this issue has seriously affected my ability to do my job.
When I contacted customer service, I was told Best Buy would not take responsibility because the item was purchased through the “Marketplace.” (they did not provide phone number to contact them )That response is unacceptable. I purchased this computer on the Best Buy website because I trusted Best Buy as a reliable company. I did not buy it from Craigslist or some unknown seller.
Best Buy should stand behind the products offered on BestBuy.com. Customers should not be left alone dealing with defective products that fail within weeks of purchase.
I am requesting that Best Buy review my case and provide a proper solution.
Sunil S
May 10, 2026
5 out of 5
Nice store and good service
Ralina S
May 01, 2026
1 out of 5
Regret to buy bike Lectric here. You couldn't return back and these bikes have a lot of issues, first of all flat tires, manufacture error, then bolts are stuck and I couldn't loose them.
Response from Best Buy
May 01, 2026
Hello,
Thank you for taking the time to leave a review. It can be frustrating when an item is non returnable and you're having issues with your purchase. If you need assistance or want to formally document your review, please send a private message on social media. Please include Google Review 147880 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Castle B
April 26, 2026
5 out of 5
Usually wouldn’t do this but Hagop P. was the most accommodating team member I’ve ever met, including competitors like target, Costco, etc. spent about 30 minutes with me helping me solidify the right product purchase.