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Best Buy Northridge
Services Offered
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Frequently Asked Questions About Best Buy Northridge
How do I check product availability at the Northridge Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northridge Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northridge stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northridge Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3092 reviews)
michael m
June 04, 2025
5 out of 5
Great and helpful employees
elizabeth f
June 03, 2025
5 out of 5
Exceptional experience as always! The staff is incredibly nice and takes the time to address all of my questions thoroughly. Highly recommend!
Ann D
June 02, 2025
1 out of 5
Worst customer service, I can’t even exchange a fridge filter. I shop frequently and I paid with my best buy card and they are unable to see the purchase. I have been shopping with Best Buy since they opened. I am never shopping with Best Buy again. I have certificates that are over $2k and I can’t even redeem them. I have been on the phone for over an hour and nothing is resolved, it says it got redeemed, which I never bought an item, also, the representative helping me said that’s odd, please call later and talk to a supervisor. Those certificates are a scam.
Jack S
May 29, 2025
5 out of 5
Use of mobile order in the app!