Best Buy Porter Ranch has some nice Geek Squad people. Jessica is the nicest and Oliver is very patient. I recently bought a computer and the assistance I've received so far has been very good.
However, the people answering the phones need proper/better training in both locations ( Burbank and Northridge) as the information given about buying new products tends to be inaccurate and confusing.
I've been going to the Northridge location for several years, but I'm now choosing Porter Ranch over Northridge (even though it's further away). The people at the Northridge location (starting with the rude woman who answers the phone) show no interest in gaining sales, only poor reviews.
Miguel G
September 21, 2025
Empleados de instalación de estereos no tienen experiencia, son puros novatos.
TAYSHAUN “
September 09, 2025
Went in there and got a refurbished tablet and it works great manager was a great dude who understood my initial problem you a real one 💯