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Frequently Asked Questions About Best Buy Porter Ranch

How do I check product availability at the Porter Ranch Best Buy?
How do I check my order status?
My local Porter Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Porter Ranch stores’ holiday hours?

Recent Reviews

4.1
(1716 reviews)
Joshua
October 01, 2024
5 out of 5
Thursday, September 26 2024 The Employees were friendly and helpful and the place was clean inside too.
Serineh Y
September 29, 2024
5 out of 5
The staff are friendly and helpful. The store is clean and has a lot of available floor appliances to check out in person
c s
September 24, 2024
3 out of 5
I bought a tv and it didn't fit in my car. So it was arranged to be delivered. My delivery was cancelled when I responded to the contact information my call was not answered or returned. I went online and was prompted to reschedule drop off, so I did. That delivery was also cancelled and I was advised now to be refunded. I will not be returning to any best buy location again in order to avoid the risk of such an outcome again. Edit: I received another appointment and actually received the TV. So I added a star. Its ok. Not much for social media but I do appreciate the response to my complaint.
Response from Best Buy
September 24, 2024
Hello, Thanks for sharing your feedback. While I am glad to hear that you were able to arrange a delivery after discovering that your TV wouldn't fit in your car, I understand having this be cancelled twice, wouldn't be welcome. I'd like to have this looked into with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order number, and a reference to your "Google review case 64238814". Sincerely, ^Melissa
Rafid C
September 21, 2024
5 out of 5
Big store with lots of options.

About Best Buy Porter Ranch

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